- Ricoh Americas Corporation (Richmond, VA)
- …benchmark demonstrations, proposals, and value propositions within account assignment, utilizing product and/or technical resources as needed. + Retains and grows ... services within their base accounts, and through customer satisfaction. + As Account Manager , takes ownership for the resolution of any ongoing issues within an… more
- NTT America, Inc. (Ashburn, VA)
- …hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide the best ... possible product & support to end users. + Performs software,...inventory control. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. +… more
- Bank of America (Richmond, VA)
- …a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code ... complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. **Key responsibilities:** +… more