- Coinbase (Springfield, IL)
- …support their career growth. * Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a ... in diligent architectural decisions and fostering a culture of high- quality code and engineering processes. Collaborate with Product and...to and take ownership of processes that drive engineering quality and meet our engineering SLAs. * Work in… more
- Coinbase (Springfield, IL)
- …a trusted, scalable and compliant platform to operate with speed, efficiency and quality . Our teams build and maintain the platforms critical to the existence of ... supporting your team in making sound architectural decisions and ensuring engineering quality through adherence to SLAs * Partner with engineers, designers, product… more
- Oracle (Springfield, IL)
- …As a recognized authority and leading contributor within their practice, this senior -level consulting position provides consistent high quality and innovative ... the solution design and implementation aspects of engagement(s) ensuring high quality , integrated software solutions within constraints of time and budget. Strong… more
- Oracle (Springfield, IL)
- …As a recognized authority and leading contributor within their practice, this senior -level consulting position provides consistent high quality and innovative ... the solution design and implementation aspects of engagement(s) ensuring high quality , integrated software solutions within constraints of time and budget.… more
- MongoDB (Chicago, IL)
- …point for critical project issues, providing timely updates and recommendations to senior management Risk Management and Issue Resolution + Take decisive action to ... align project activities against those measures accordingly Performance Monitoring and Quality Assurance + Monitor the performance of the engagement against agreed… more
- Exelon (Oakbrook Terrace, IL)
- …analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external ... and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational… more
- Cardinal Health (Springfield, IL)
- …patients can access, afford, and remain on the therapies they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us ... training needs + Develop employee knowledge and skill set through monitoring and quality review of telephone calls and documentation of work + Interact with indirect… more
- Coinbase (Springfield, IL)
- …to operational KPIs from directs and vendor partners or overall performance and the quality . * Coordinate with senior management and provide insights for process ... issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations. *What you'll be doing: * Lead a team of… more
- Coinbase (Springfield, IL)
- …support their career growth. * Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a ... aiding in diligent architectural decisions and fostering a culture of high- quality code and engineering processes. Collaborate with Product and Engineering teams… more
- Coinbase (Springfield, IL)
- …optimization * Develop real-time logging and prediction systems that assess session quality and enable proactive user interventions before support contact occurs. * ... automation channels to trigger escalation pathways and prevent degradation of service quality . * Champion a culture of rigorous, data-driven decision making in CX,… more