- TekSynap (Chantilly, VA)
- …updating workflow orchestration for the data ingest pipeline to perform API service development and updates. + Shall use the following technologies: Relational Data ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- General Dynamics Information Technology (Fairfax, VA)
- …And our work depends on a **Scrum Master** remotely joining our Federal Services System Support and Oversight (FSSSO) team remotely to support the Centers for ... Medicare & Medicaid Services (CMS) activities. Work visa sponsorship will not be...be utilized by Product Owners and Program Manager to provide insights on current sprint activities eg sprint dashboards,… more
- Teleperformance USA (VA)
- …+ **More than six (6) months experience as an inbound call center customer service representative ** + **More than six (6) months experience as a mentor, ... Operations** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered...Our TP Family** **It is our mission to always provide an environment where our employees feel valued, inspired,… more
- NTT America, Inc. (Richmond, VA)
- …grow, belong and thrive. **KEY RESPONSIBILITIES** + Function as the Organizational Representative Lead on the critical mechanical infrastructure for the Data Center ... consultants on mechanical infrastructure for new and improvement projects. + Provide engineering guidance for sales opportunities and customer projects. +… more
- Ryder System (Richmond, VA)
- …in a multi-product microservice architecture. Implements, tests, and supports web services and APIs utilizing standard frameworks and source control tools. Implement ... with frontend developers, product managers, and Devops to deliver backend services . Knows modern backend technologies, development tools and frameworks, such as… more
- CVS Health (Richmond, VA)
- …Aetna sales, service and retention efforts for all Consumer Fund Services or New Product Business products in assigned market(s) to achieve disciplined and ... satisfaction. Serve as the primary point of contact for the client to provide product training, resolve escalated customer service issues, streamline business… more
- THOR Solutions, LLC (Norfolk, VA)
- …and reports for daily, weekly, and monthly briefings of CNSL and N4 senior management. Serve as CNSL representative at various simultaneously (AMPHIB, CRUDES, ... and Engineering (N43) in Norfolk, VA. In this role, the candidate will provide expertise and oversight to support the maintenance, modernization, and engineering of… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and ... on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** + Attains a… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... incidents. Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking ... incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Performs follow up on all incidents with customer to provide exceptional customer satisfaction. + Follows defined process to… more