- Highmark Health (Springfield, IL)
- …test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery . Also responsible ... complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the customer. Resolves… more
- BMO Financial Group (Naperville, IL)
- …+ Communicates and engages across stakeholder groups during the construction and delivery of solutions. + Assesses the quality of supporting documentation, including ... complexity to build strong rapport with internal stakeholders for the construction and delivery of the solution. + Stays abreast of industry technical and business… more
- United Airlines (Chicago, IL)
- …in a 24x7 on-call rotation and be accountable for all aspects of IT Service Delivery , including incident, problem, and change management and ensure adherence to ... an interim leader in the absence of the Sr. Manager , partnering with SRE and DevOps teams to define...availability and take a holistic view of system health, service performance and availability, including real user monitoring, logging,… more
- Cayuse Holdings (Springfield, IL)
- … and other Key Staff to ensure technical implementation aligns with operational and service delivery goals. + Support Exchange API usage and integrations to ... Technical Lead ensures interoperability, compliance with standards, and the successful delivery of solutions aligned with project goals. This position performs all… more
- Packing Corp of America (Lake Forest, IL)
- …that would benefit other members of the team and find ways to improve the delivery of service to our customers. + Strive to continually strengthen PCA's business ... business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more… more
- Coinbase (Springfield, IL)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class offering and ... solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured by CSAT)… more
- BlackBox (Dekalb, IL)
- …Provides overall project management support for assigned projects under the direction of the Senior Project Manager . This position ensures the safe and on-time ... successfully complete projects. + Under the supervision of the Senior Project Manager or Business Segment Leader,...the Project Team to facilitate the development and timely delivery of correct submittals. + Manages customer acceptance and… more
- AECOM (Chicago, IL)
- …client-specific needs. + Drive (outline, supervise, and provide quality control over) delivery teams comprised of 5-8 Consultants and Senior Consultants across ... world. Join us. **Job Description** **AECOM Advisory** is seeking a dynamic ** Manager (Managing Consultant/Engagement Manager )** to support our growing global… more
- Capgemini (Chicago, IL)
- …+ Develop positive relationships and regular contact with key client partners at senior /board level. Lead all aspects of day-to-day delivery of the services ... **About the role you're considering -** The SAP - Delivery Lead will provide strategic direction and executive...for the customer and work with Managers from other service lines within Capgemini to ensure that service… more
- CADDi (Chicago, IL)
- …team, fostering a culture of continuous learning, professional development, and exceptional service delivery . Requirements What will a successful Human Resource ... 8+ years of progressive HR experience, with at least 3-5 years in a senior leadership or manager -level role, ideally within a fast-paced, high-growth SaaS or… more