- Highmark Health (Albany, NY)
- …test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery . Also responsible ... complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the customer. Resolves… more
- Sunrise Senior Living (Yonkers, NY)
- …Facilitate the ISP and Daily Assignment Sheet development to ensure excellence in service delivery , safety, hydration, and resident engagement in Life Skills ... **When you join Sunrise Senior Living, you will be able to use...hours to be available for our customers at peak service delivery days and times **ABOUT SUNRISE**… more
- AIG (New York, NY)
- About the role: As a member of the Global Service Delivery team within the Global Legal, Compliance & Regulatory organization, you will support operational ... excellence through the delivery of functional support activities. The ideal candidate has...relationships across departments, and has a commitment to customer service . Key responsibilities: + Assists in global business support… more
- HNTB (New York, NY)
- …system improvements that result in greater efficiencies, enhanced capacities, and improved service delivery . + Supports department managers and office leadership ... as task assignee and may serve as a Project Manager on a limited basis for select medium and...for select medium and large-scale projects. Coordinates with project manager , project designer and other disciplines on multiple large… more
- TD Bank (New York, NY)
- …role. **Line of Business:** Financial Crimes & Fraud Mgmt **Job Description:** The Senior Manager , Fraud Performance Management leads a team of highly-skilled ... our operation teams (eg Loss Prevention Call Center). The Senior Manager Fraud Performance Management is responsible...at every opportunity + Leads, coaches and models quality service delivery at every interaction + Supports… more
- Capital One (New York, NY)
- …best in class technology. That's where you come in. About the team: As a Senior Manager of Technical Program Management (TPM) on Capital One's Enterprise product ... finance) will build delightful experiences for our customers. This Senior Manager of Technical Program Management (TPM)...deliver and manage the dynamic roadmap and ensure successful delivery . The ideal candidate will have a deep understanding… more
- UL, LLC (Albany, NY)
- …by providing input on customer needs, pain points, trends, etc. to product / service manager + Maintain an ongoing plan to prioritize the portfolio of ... customer needs, pain points, trends, etc. to product / service manager + Maintain an ongoing plan...must + Work effectively with colleagues to ensure timely delivery of high-quality proposals + Ability to work effectively… more
- Oracle (Albany, NY)
- …Cloud Infrastructure (OCI) is seeking a highly experienced and strategic Senior Manager to lead critical Tier0 service that maintains the state of millions ... role, you will be responsible for driving the design, delivery , and operational excellence of tier0 service ....navigate complex challenges to deliver exceptional outcomes. As the Senior Manager in OCI, you will provide… more
- Oracle (Albany, NY)
- …impact. Account Management and Governance: + Drives the development and management of service delivery and project plans throughout their lifecycle and ensures ... and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (eg, Business...setting for the department or function in collaboration with senior management. + Drive the deployment of Customers workloads… more
- Arup (New York, NY)
- …strengthen our MCBD function. **What the role involves:** The East Geography Marketing Winning Work Manager [EWR] is the senior manager in the East geography ... Business Development (MCBD) Leaders to ensure seamless and efficient delivery of marketing and bidding activities in alignment with...goals of our Americas-wide business plans. Our East Marketing Manager [EWR] can be based in New York or… more