- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As Information Assurance Analyst… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... include: CCNP, CCDP, or CCIE + Ten (10) Plus years of SENIOR LEVEL EXPERIENCE administering enterprise infrastructures in large enterprises. + Working knowledge… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for...to obtain CI Poly clearance. + Exhibit excellent customer service , organizational, and time management skills. + Ability to… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and ... and construction documents under the direct supervision of a Senior Fire Protection Engineer or the Department Director +...perform assigned duties. While most of our work is desk -based, there may be times when standing, walking, bending… more
- Exeter Government Services, LLC (Newport News, VA)
- ATIS Application Systems Analyst - Senior Labor Category: Senior IT Systems Solution Architect Location: Fort Eustis, Virginia Required Clearance: SSBI Required ... Position Description : Exeter Government Services is seeking a Senior IT Systems Solution Architect to support our proposed...distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to… more
- DMS International (Virginia Beach, VA)
- …contract's Performance Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel on Government rules, ... problem resolutions that involve routine operations and work with senior specialists on more complex problems. + Possess a...problems. + Possess a knowledge of customer support and service principles and methods. + Possess a working knowledge… more
- M. C. Dean (Norfolk, VA)
- …+ Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but are not ... role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance...+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with… more
- Serco (Suffolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... events, collaborating with training audience representatives, JS Combatant Command (CCMD) Desk Officers, and other event planners. + Develops support concepts,… more
- HCA Healthcare (Fredericksburg, VA)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... lab tests accurately. Process specimens for reference labs. + Help support front desk duties to include greeting patients, checking patients in/out, End of Day close… more
- CenterWell (Richmond, VA)
- …solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to respond to ... inquiries and service requests professionally. + Active listening, with a high...to solve patient requests. + Knowledge of basic help desk software, computer software and Microsoft Office applications including… more