- Serco (Washington, DC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... sustainment support. + Collect information and provide recommendations to senior decision-makers through well-written documents. + Communicate with various Program… more
- Leidos (Fort Belvoir, VA)
- …projects for operations, supporting driving time-sensitive initiatives, supports ITIL service area activities (problem management, incident management, service ... specific tasks to a successful conclusion, operations management, configuration/change management, service level agreements (SLA). **SHIIFT WORK: Days \ Beginning of… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes.… more
- Insight Global (Washington, DC)
- …in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will support various joint-staff customers providing Deskside ... Support Core Responsibilities Provide desk -side training to analysts and users in a classroom,...engineering team. Attend and provide assistance during briefings with senior leaders (inclusive of the possibility of occasional Saturday… more
- Cayuse Holdings (Washington, DC)
- …**Qualifications - Here's What You Need** + A minimum of three (3) years of service desk and supervisory experience. + Expertise in PM methodologies such as ... execution of day-to-day operations, including performance monitoring to meet service delivery expectations and key performance indicators (KPIs). + Establish,… more
- M. C. Dean (District Of Columbia, DC)
- …not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical security system performance and recommend ... + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed +...Organize and prepare detailed documentation of system performance, including service request records, and analysis + Perform desktop hardware… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot… more
- Marriott (Bethesda, MD)
- …lessons learned and stakeholder feedback. + Partner with Global Deployment Support, Service Desk , Marriott's Technical Operations Center (MTOC), and ServiceNow ... and technical teams. **Expected Contributions** + Partner with the Senior Director, Run of Show to lead the strategy,...of customer needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and… more
- TekSynap (Springfield, VA)
- …efforts. Responsible for the management of network performance and end-to-end service quality for the Network infrastructure. Responsible for the review and ... network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and… more
- TekSynap (Springfield, VA)
- …the release package for the delivery of, or changes to, the designated service . Manages all aspects of the end-to-end release process. Ensures coordination of build ... process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment; and plans communication… more
Recent Jobs
-
Knowledge Management Specialist
- NextEra Energy (Juno Beach, FL)
-
Residential Associate - Sunday - Thursday, 7am - 3pm (Adolescent Program)
- The Center for Great Expectations (Somerset, NJ)
-
Caregiver (CNA/ HHA/ PCA)
- Cassia (Minneapolis, MN)
-
Armorer (OBMLS Specialist II)
- DMS International (Mayport, FL)