- Intelligent Waves (Fort Belvoir, VA)
- …across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... **Overview** Intelligent Waves is seeking a ** Senior Help Desk Specialist** to support a large-scale IT migration and ongoing operations for a high-profile DoD… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- NBC Universal (Washington, DC)
- …mobile). In this position, you will work directly with the Washington Assignment Desk Managers, producers, senior producers, and correspondents. The Assignment ... of Assignment Desk Editor and collaborate with assignment editors, producers, senior producers, and correspondents to help pitch, write and produce news content… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
- NBC Universal (Washington, DC)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... The NBC News Washington Bureau is seeking an Assignment Desk Editor to collaborate with the Washington, DC News...in high pressure situations and multitask. + Collaborate with Senior Managers of all platforms on planning and execution… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more