- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes.… more
- General Dynamics Information Technology (Chantilly, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Senior Tier III Administrator to provide support to Defense Information ... issues within specific SLAs or escalate to the appropriate service level queue for resolution.** **Review incidents and incident...along with a drive for innovation to GDIT. The Senior Tier III Administrator must have:** **Education:**… more
- ManTech (Chantilly, VA)
- …+ ITIL Foundations or later certification highly desired + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow **Clearance ... **MANTECH** seeks a motivated, mission-oriented ** Senior Systems Administrator ** to join our team in **Chantilly, VA.** As the Lead Senior Systems … more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator ** to join our team in **Chantilly, VA.** **Responsibilities include ... to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file transfers, assistance with desktops and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... administrator disciplines. + Configure, monitor, and maintain AIX OS...tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more
- M. C. Dean (Falls Church, VA)
- …lives, and changing the world for the better. We are seeking a **System Administrator 1** to join our **Security and Electronic Systems (SES)** business Unit. As ... role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance...+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with… more
- Chenega Corporation (Fort Belvoir, VA)
- … Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - ... System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to service requests,… more
- Deloitte (Mclean, VA)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... ServiceNow Senior Consultant Our Deloitte Cyber team understands the...software platforms + Certifications such as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident… more
- AIG (Reston, VA)
- …response and remediation + Support incident management teams by resolving complex service desk and incident tickets and providing critical investigative insights ... help customers to manage risk. Join us as a Senior CrowdStrike Falcon Endpoint Security Engineer to play your...CISSP or other Security certification. + CrowdStrike Certified Falcon Administrator This position is eligible for a bonus in… more
- CACI International (VA)
- …and operate an Enterprise IT Service Management (EITSM) solution, enterprise service desk and advanced analytics/reporting. The ideal candidate will develop ... to develop and configure a complex ServiceNow Enterprise IT Service management system with focus on reports and dashboard...and perform integration and functional testing. + Work with senior leadership and a team with a variety of… more
