- Oracle (Richmond, VA)
- …efficiency, and cost-effectiveness across OCI. **Qualifications:** + Minimum of 3+ years in a senior management or senior technical leadership role. + 5+ ... build it from the ground up, grow it, work out new KPIs for internal service teams that highlight and drive their impact on the efficiency and availability of… more
- CenterWell (Henrico, VA)
- …a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. * Must be passionate ... organization focused on continuously improving patient experiences and care * Excellent customer service and phone etiquette * Team player with a positive attitude *… more
- Leidos (Norfolk, VA)
- …Role:** NGEN is the largest IT services program for the Navy. Under the Service Management , Integration, and Transport (SMIT) portion of NGEN, the Leidos team ... the Navy in unifying its shore-based networks and data management to improve capability and service while...to effectively communicate with all organizational levels (SME to Senior Management ). *Ability to analyze problems at… more
- CACI International (VA)
- …our DoD customer to develop and configure a complex ServiceNow Enterprise IT Service management system with focus on reports and dashboard using ServiceNow's ... and services to implement and operate an Enterprise IT Service Management (EITSM) solution, enterprise service...and perform integration and functional testing. + Work with senior leadership and a team with a variety of… more
- Bank of America (Falls Church, VA)
- …to and including termination. **Responsibilities:** + Provides specialized and personalized service offering advice and guidance to financial center clients through ... and online messaging + Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs +… more
- AltaGas (Springfield, VA)
- …optimize lead generation, and refine qualification criteria. + Oversee project management for sales initiatives, ensuring projects are delivered on time and ... within scope. **Customer Experience Management ** + Optimize the customer journey from a lead...to enhance customer satisfaction, and loyalty, focusing on expanding service adoption and retention. + Develop and manage CRM… more
- Amazon (Arlington, VA)
- …satellite communications systems and components, systems engineering, and program management . Candidates with experience executing programs to develop, field, ... buy-in - Deliver programs that procure satellite antennas, components, and service ; lead site preparation and construction activities; obtain site regulatory and… more
- Defense Health Agency (Falls Church, VA)
- …to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed ... Director, Defense Health Agency. Responsibilities Set priorities for healthcare administration/ management , including the formulation/ implementation of major organizational operating… more
- Guidehouse (Mclean, VA)
- …fast-paced challenging environment + Proven leader who can work directly with client senior management and lead Guidehouse colleagues + Manages the planning, ... a deep understanding of the SBA technology ecosystem, strong project management experience, significant technical writing skills, IT and digital transformation… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more