- Capital One (Richmond, VA)
- Work from Home - Bilingual (Spanish) Senior Customer Service Coordinator - Partnership Servicing **Are you looking for a challenging role that includes the ... is rooted in empathy + Communicate effectively with peers, management and customers, using appropriate methods of communication for...with a solid attendance record **Learn about the role** Senior Customer Service Coordinators at Capital One… more
- Amazon (Arlington, VA)
- …a stellar Senior Program Manager with operational experience in internet service provider/telecom obligations to join the Global Service Compliance team ... and organizations operating in locations without reliable connectivity. Our Global Service Compliance (GSC) is seeking a dynamic, organized, and experienced Program… more
- Oracle (Richmond, VA)
- …As a Senior Consultant, you will consult with clients on service line workflow, and guide them through interdependencies and design decision impacts. You ... higher education including knowledge and experience with the Oracle Health Referral Management product(s) + Highly organized with the ability to manage multiple… more
- Oracle (Richmond, VA)
- …product team. This includes developing intelligent, autonomous agents that enhance service request automation, knowledge management , agents that handle real-time ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...**Team Leadership:** + Build and mentor a world-class product management team focused on AI Agents, fostering a culture… more
- Shuvel Digital (Vienna, VA)
- …to ensure compliance with Enterprise standards and the ISD Environments Management Directive, preventing, or documenting and/or remediating any known gaps. ... Additionally, ensure adequate preparation for implementation of IT Service modifications in the Production environments, in a manner that protects and enhances… more
- Highmark Health (Richmond, VA)
- …Skills + Problem-Solving + Communication Skills + Report Writing + SQL + Project Management + Customer Service + Leadership + Agile Methodolgy + Agile Project ... complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the customer. Resolves… more
- Oracle (Richmond, VA)
- …alignment with Oracle's standards, and timely delivery of services. **Contract Management :** Participate in the contracting process, negotiating service -level ... **Job Description** **Why Work as a Low-Voltage Vendor Management TPM at Oracle?** This role offers a...collaborate with diverse teams, and drive innovation in vendor management and construction processes. The Low-Voltage Vendor Management… more
- Serco (Herndon, VA)
- …managers supporting each function. + Ensure consistent execution of ITIL-based service management processes: Incident, Request, Access, Event, Problem, Change, ... **Position Description** The Senior Manager, Service Operations oversees Serco...teams + Experience managing contact center solutions, including workforce management , call routing, and performance analytics + Strong understanding… more
- Microsoft Corporation (Reston, VA)
- **Overview** Microsoft has an exciting opportunity for a Senior Service Engineer to join the Azure Silver and Sovereign Team as part of the Cloud Transfer ... Ansible, Linux, specifically CentOS 7, Redhat, Mariner or similar in throughput management , troubleshooting and security hardening Service Engineering IC4 - The… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Service Catalog Administrator, Senior ** **Category:** Infrastructure/Cloud **Main location:** United States, Virginia, Arlington **Position ID:** J0925-2135 ... a hybrid working model is acceptable. **Your future duties and responsibilities:** * Service Catalog Management : o Creating, updating, and publishing service … more