- EBSCO Information Services (Albany, NY)
- …services and working knowledge of the competitive landscape + Recommend product and workflow/service solutions to increase library efficiency by providing support, ... process utilizing internal resources including Customer Relationship Management (CRM) software , EBSCO Books ordering platforms, technical service and collection… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …and assists in the development of process improvements utilizing system and software applications to full potential and participates in activities and projects as ... Plan and develops impact analyses, processes and guidelines. + Collaborates with senior leadership in meeting corporate goals and strategic planning and decision… more