- NTT America, Inc. (Richmond, VA)
- …apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA). The Managed Services Cross ... with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests… more
- Bank of America (Vienna, VA)
- …promote growth and acquisition. Engage portfolio managers, product specialists and/or team Senior Wealth Planner and Investment Management Specialist to support ... existing client relationships. He or she provides specialized support as a Specialist /Manager in any one of the teams specialized roles of Business Development,… more
- Amazon (Arlington, VA)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will ... MarTech, Adtech, and customer experience transformations. As a Marketing Technology Industry Specialist , you will engage early with executives as they leverage the… more
- Bank of America (Richmond, VA)
- …includes coordinating cross team efforts to perform root cause analysis and problem resolution . You will work in a team environment to plan and implement software ... complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. **Key responsibilities:** +… more
- Bank of America (Springfield, VA)
- …Specialist II, Lending Client Associate, Lending Client Support Manager, Lending Specialist , Senior Banker, Business Solutions Advisor or Financial Solutions ... skills with ability to manage the full client end-to-end experience and problem resolution . + Strong written and verbal communications skills. + Ability to handle… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …support services. Incumbent seeks guidance from the DBA Web Services Supervisor and Senior DBA Web Administrators to gain knowledge and proficiency in database and ... support for databases and web servers as required for upgrades, roll outs and resolution of production issues. Perform other duties as assigned. This is a job/grade… more
- PenFed Credit Union (Mclean, VA)
- …position will perform other duties as assigned. + With guidance of a senior staff member, develop software for break/fix and business requests by studying ... future build and release cycles. + Provide level application support and problem resolution to minimize the impact of application related service outages. + Balance… more
- Virtual Service Operations (Lorton, VA)
- …Lorton, Virginia. As a Network Engineer, you will be responsible for providing senior level support for our network infrastructure, with a focus on LAN/WAN designs, ... escalated from lower tiers with a focus on timely resolution and minimal impact to operations. + Monitor network...experience). + Proven experience working as a Network Support Specialist or in a similar role, with a deep… more
- Capital One (Richmond, VA)
- Sr. Associate, Card Risk Events/Issues Manager (Hybrid) As a Senior Risk Specialist within the Card Risk team, you will engage with a team of risk managers, ... building and collaboration across cross-functional teams + Strong problem identification, resolution and analytical abilities + Experience in management of multiple… more
- Amentum (Fort Belvoir, VA)
- …Belvoir, VA** location to provide contract support to the Government Information Program Specialist and will assist in performing a wide variety of duties related to ... regulations. + Drafting formal responses, memoranda and other relevant documents for senior leadership. + Participating in training and staying abreast of current… more
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