- NTT America, Inc. (Sacramento, CA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- Amazon (Cupertino, CA)
- …scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners ... (ASP) Customer Success Center of Excellence org, you will drive enterprise...generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs, and… more
- City National Bank (Studio City, CA)
- *CLIENT SUCCESS SENIOR MANAGER * WHAT IS THE OPPORTUNITY? The Client Success Senior Manager is responsible for all aspects of maintaining the client ... the client relationship after the sale to support client success within our SaaS products and services * Active...that it also matures in terms of measuring the success of both our offerings and the clients' needs… more
- Renaissance (Sacramento, CA)
- …education agencies and internal executive leadership. **In this role as a Customer Success Senior , you will:** + Provide **strategic and operational leadership** ... support of organizational goals. **For this role as a Customer Success Senior , you should have:** + Expert-level **program and portfolio management**… more
- DocMatter Inc. (San Francisco, CA)
- …goal is to bring our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading ... and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship Management:… more
- PagerDuty (San Francisco, CA)
- …with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company. ... workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer...will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the… more
- MongoDB (San Francisco, CA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone ... will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer-centric... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Proofpoint (San Francisco, CA)
- …self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... 5 to 10+ years of industry leadership experience in a customer success , sales engineer, senior support engineer, or other customer facing role with exposure to… more
- ServiceNow, Inc. (Santa Clara, CA)
- …work better for everyone. **What you get to do in this role:** The role of the Senior Customer Success Manager is to act as an advocate for our customers. You ... most recent version of our product + Leverage existing Success Plays to assist customers, but also assist new... Plays to assist customers, but also assist new Success Plays + Work with customers to create new… more
- DataVisor (Mountain View, CA)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... client business models, fraud/AML risk exposure, and operational needs to define success criteria and shape tailored solution strategies + Partner closely with… more