- Palo Alto Networks (Plano, TX)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Caterpillar, Inc. (Irving, TX)
- …building a better world, so we can all enjoy living in it. Caterpillar Inc. seeks Senior Digital Technical Support Engineer at its facility located at 5205 ... to service level manager for the managed service providing application support to ensure meeting application...in this position should apply via www.caterpillar.com/careers , search **[ Senior Digital Technical Support Engineer… more
- TEKsystems (Dallas, TX)
- …and support for local area network and Weil office systems and applications . Skills Technical support , Support , Troubleshooting, Windows, Root ... Outlook, A/V, Cirtix, Imaging, Customer service, Win10, Win11, TCP/IP, Networking, Security, Application support Top Skills Details Technical support… more
- Sargent & Lundy (Fort Worth, TX)
- …induced corrosion (MIC), and pipe flaw evaluations. Position Specific Details Provides senior -level technical support by performing a variety of ... work of assigned staff to ensure requirements are met. Senior -Level staff support engineering design projects with...information to project team members and managers. Presents written technical information in a clear and concise manner in… more
- Rocket Software (Austin, TX)
- …Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in ... Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in… more
- UL, LLC (Austin, TX)
- …Escalations Management: + Serve as the primary points of escalation for inquiries from senior members of the Technical Support teams related to the ... as needed + 5+ years of hands-on experience troubleshooting various complex software applications + Strong Technical Support experience interfacing with… more
- Citigroup (Irving, TX)
- …affected by the performance of the individual. **Responsibilities:** + The Application Support Senior Analyst provides technical and business support ... The Applications Support Sr Analyst is a...Perform same day risk reconciliations + Develop and maintain technical support documentation. + Identifies ways to… more
- Rocket Software (Austin, TX)
- …doing!** **Job Description Summary:** The Senior Solutions Advisor will provide advanced technical support in the field for IMS Tools for z/OS. The Advisor ... needs to the development team to ensure development roadmaps support clients' needs. Serves as the lab advocate to...ensure the customer's expectations are set correctly related to technical issues on the software. Assists sales in presenting… more
- Palo Alto Networks (Plano, TX)
- …tools + Excellent customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or ... team, you will serve our customer base providing technical support , by answering incoming support...or remote sessions + Perform advanced troubleshooting at the application level and OS level, using your knowledge and… more