- CompuCom (Austin, TX)
- …+ Act as the SPOC for the service , liaise with SDM and customer, deal with senior level escalation, and adapt service to changes in demand. + Led Tier 1 & ... and Have Fun Doing It! We're looking for a Technical Support Manager to join our team. The ...Level 2 services and support to clients while ensuring service levels are achieved and customer expectations are met… more
- Shell (Houston, TX)
- …Experienced Professionals **Job Description:** **What's the role** Shell is seeking a Senior Technical Program Manager of Charging for its Shell Recharge ... North America business **.** The Senior Technical Program Manager (TPM) drives the...required for their development workstreams. + Ensure the Shell Service Operations teams have appropriate documentation as required for… more
- Amazon (Austin, TX)
- …within Amazon Worldwide Grocery Store Tech is looking for a passionate and innovative Technical Program Manager (TPM) to join our team. We have an opportunity to ... shopping experience. The candidate must possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues and remove… more
- Amazon (Austin, TX)
- …recurrences so that our our customers can experience the highest quality of service possible! You will be responsible for program managing the design and ... We are seeking an experienced TPM to help drive solutions in the highly technical machine learning server hardware space. Our team has end to end ownership of… more
- Palo Alto Networks (Plano, TX)
- … service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer ... Cortex XSOAR support team, you will serve our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone… more
- UL, LLC (Austin, TX)
- …Escalations Management: + Serve as the primary points of escalation for inquiries from senior members of the Technical Support teams related to the support ... the industry. + Oversee Quality Assurance programs, ensuring consistent service excellence through performance monitoring, coaching, and continuous process… more
- Amazon (Austin, TX)
- …Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address ... deep expertise in Amazon Q Business capabilities, roadmap, and technical architecture * Serve as the liaison between AWS...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and… more
- Charles Schwab (Austin, TX)
- …role to work on site in the specified location(s). As Principal Technical Architect, Site Reliability Engineering for Schwab's Technology Solutions organization, you ... of implementation, you will have open, candid conversations with senior leaders and engineers and play a pivotal role...with at least 3 years in an architect or technical leadership position. + At least 3 or more… more
- USG Insurance Services, Inc. (Arlington, TX)
- Technical Assistant Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation : $17.00 - $21.75 / hour Offices : At USG, we ... committed to nurturing your success. The Role Itself: A Technical Assistant at USG plays a crucial role in...teams and be responsible for tasks assigned by a Senior Production Assistant, Executive Production Assistant, Production Assistant, or… more
- CBRE (Austin, TX)
- Data Center Construction Technical Program Manager - Product Development Job ID 226806 Posted 26-Jun-2025 Service line PJM Segment Role type Full-time Areas of ... United States of America **About the role** As a Technical Program Manager (TPM), you will be responsible for...values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a… more