- Oracle (Austin, TX)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions… more
- Oracle (Austin, TX)
- …The Autonomous Database Team is responsible for building the cloud service framework powering various Oracle Autonomous Database cloud services, including Autonomous ... top of Oracle's Cloud Infrastructure (OCI) Layer. The autonomous database cloud service framework features APIs to handle all lifecycle management operations of… more
- Oracle (Austin, TX)
- …infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and ... Cloud Infrastructure (OCI). Our primary objectives are: . Ensure maximum possible service availability and performance . Deliver premier customer service .… more
- Global Foundries (Austin, TX)
- About GlobalFoundries: GlobalFoundries is a leading full- service semiconductor foundry providing a unique combination of design, development, and fabrication ... clients while at the same time providing a high level of operational service to these clients on existing business. Essential Responsibilities Include: + Develop… more
- Cardinal Health (Austin, TX)
- …customer. Management of transportation assets and systems to gain greater service , cost efficiency and optimization of processes. **OptiFreight(R) Logistics** is an ... transportation model. + Responsible for proactively handling customer, shipper, and carrier service requests and related inquiries. + Ensure that all planned … more
- NRG Energy, Inc. (Houston, TX)
- …justification/NPV, proposals, success criteria, risks/issues, requirements definition, technical design, testing procedures and documentation, system documentation, ... and production delivery while coordinating and communicating with business and technical resources. + Consult with program manager and sponsors to strategize,… more
- HNTB (Dallas, TX)
- …project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract ... on every project. This position proactively manages the budget, schedule, technical requirements, contractual obligations, and client communications in support of… more
- Charles Schwab (Southlake, TX)
- …with software engineers to integrate cryptographic components into applications and provide technical guidance on secure coding practices. + Maintain close ties to ... Product and engineering teams across the organization. + Drive complex technical initiatives to full delivery leveraging knowledge of Cyber security practices,… more
- Amazon (Dallas, TX)
- …with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving ... customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle....AWS services such as SageMaker, Bedrock, EMR, S3, OpenSearch Service , Step Functions, Lambda, and EC2 - Hands on… more
- Sprinklr (TX)
- …are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for ... Product, and QA teams. **Seniority Level:** Principal / Individual Contributor with technical leadership scope **What You'll Do** + Design and implement VOIP… more