- Leidos (Fort Belvoir, VA)
- …difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find you passion in a ... and ArcGIS Pro. + Experience providing GIS technical support and customer service directly to users. + Experience creating technical documentation in Confluence, or… more
- Amentum (Norfolk, VA)
- …installation of the IPT-PE infrastructure by DISA. This includes writing Telecommunications Service Request (TSR) in DISA Store Front (DSF) to transition circuits ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different… more
- ICF (Reston, VA)
- …using a formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of professional experience troubleshooting ... / HP hardware / Mac + 3+ years of experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent, Zendesk AI, or similar) and… more
- TEKsystems (Roanoke, VA)
- …+ Confirms future appointments following + EMR experience Skills Customer service , healthcare industry, medical office procedures, Phone support, patient intake Top ... Skills Details Customer service , healthcare industry, medical office procedures, Phone support, patient intake Additional Skills & Qualifications Ideally this person… more
- Sumitomo Pharma (Richmond, VA)
- …a liaison between legal and other departments to ensure seamless legal service delivery. + Support preparation of PowerPoint presentations. **Key Competencies** + ... paid sick time upon hire and each year thereafter and access to our service recognition program. Total compensation, including base salary to be offered, will depend… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …desk and the Tier level responsibilities for the systems. + Provide IT Service Management functions and first level troubleshooting to all customers. + Use ... inspections of hardware and document/report all findings. + Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within… more
- TekSynap (Radford, VA)
- …Cyber Tasking Orders (CTOs) and coordinate actions with Army Cyber Security Service Providers (CSSPs). + Participate in Software Assurance (SwA) reviews to validate ... to Army Cyber Tasking Orders (CTOs) and collaborating with Cybersecurity Service Providers (CSSPs). + Experience with DoD/Army cybersecurity compliance standards and… more
- Noblis (Merrifield, VA)
- …software research and development initiatives which have the potential to improve service to the agency and public while lowering operational costs. Our client ... acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …into terms understandable to non-technical employees. + Exceptional customer service skills. + Advanced experience with cloud infrastructure, digital workspace, ... and storage technology. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific… more
- SAIC (Suffolk, VA)
- …network, requiring both technical expertise and a commitment to excellence in service delivery. **This position is onsite in Suffolk, VA.** **Specific Duties ... Include:** + Provide Tier 2 level engineering operations support to quickly identify, triage, and address outages, analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 3 support as required + Utilize advanced… more