- TEKsystems (Tampa, FL)
- Hybrid Customer Service Description Serves as the agent between Branches and the Home Office in call center environment. Reviews, updates, maintains, and ... procedures, policies, regulations, and monitoring activity in accounts, while providing superior service . Pay and Benefits The pay range for this position is $22.50… more
- Anywhere Real Estate (Tampa, FL)
- …consumer. Specifically, this role is responsible for providing a high level of customer service to the Escrow Officer, agent and consumer, ensuring efficient and ... volume paperless environment. + People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the… more
- Chewy (Hollywood, FL)
- **Our Opportunity:** As a Customer Service Workforce Specialist II at Chewy, you will play a key role in ensuring smooth customer service operations. Located in ... chance to be part of a team that excels in providing world-class customer service and to contribute to our ambitious goals! **What you'll do:** + Continuously… more
- Under Armour, Inc. (Tallahassee, FL)
- Customer Service Systems Ops Analyst **Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering those who ... Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is responsible for… more
- Humana (Tallahassee, FL)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- Teleperformance USA (North Lauderdale, FL)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... a critical part of the end to end customer service delivery experience. The analyst will work closely with...be a strong communicator, comfortable in clearly articulating the agent and customer point of view and someone who… more
- ABM Industries (Orlando, FL)
- …Summary Details:** The Airline Passenger Assistant, also known as the Wheelchair Agent , fulfills airline passenger service obligations for passengers who require ... or request wheelchair assistance. Passenger services positions are very customer service -oriented and "tipping" is allowed and customary. Wheelchair Agents who… more
- JPMorgan Chase (Tampa, FL)
- …policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and ... and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research,… more
- Citigroup (Jacksonville, FL)
- The Senior Group Manager for the Citigold Client Service teams is responsible for implementation and execution of the service model strategy for clients in the ... reporting to meet goals. The Senior Group Manager for Citigold Client Service leads and supports transformation initiatives for the National Investor Center and… more
- Humana (Tallahassee, FL)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more