- Toyota (Plano, TX)
- …Studio, Advertising Studio, Audience Builder, Automation Studio). + Strong expertise in Service Cloud setup (case management, live agent , knowledge management, ... with at least 4+ years in Marketing Cloud and Service Cloud. + Proven track record of leading Salesforce...Builder, Email Studio, Mobile Studio, Automation Studio). + Configure Service Cloud features like Case Management, Omni-Channel Routing, … more
- CGI Technologies and Solutions, Inc. (Houston, TX)
- …and distribute completed batches to the cashier's office. * Participate in customer service outreach activities. * Assist with acceptance agent training: prepare ... should possess excellent communication skills, have experience in customer service , and be able to work as a team...all applications to determine the proper payment for expedite service . * Perform Quality Control in verifying that application… more
- Technical and Project Engineering LLC (TAPE) (El Paso, TX)
- …and distribute completed batches to the cashier's office. * Participate in customer service outreach activities. * Assist with acceptance agent training: prepare ... should possess excellent communication skills, have experience in customer service , and be able to work as a team...all applications to determine the proper payment for expedite service . * Perform Quality Control in verifying that application… more
- ABM Industries (Amarillo, TX)
- …Holiday Required. The Airline Passenger Assistant, also known as the Wheelchair Agent , fulfills airline passenger service obligations for passengers who require ... or request wheelchair assistance. Passenger services positions are very customer service -oriented and "tipping" is allowed and customary. Wheelchair Agents who… more
- JPMorgan Chase (Plano, TX)
- …policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and ... and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research,… more
- Humana (Austin, TX)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- Cognizant (Dallas, TX)
- …this role, you will drive transformation initiatives that modernize customer service through the integration of Google Cloud's AI-powered tools-including Dialogflow ... CX, Agent Assist, and CCAI Insights-with leading CRMs (eg, Salesforce),...business goals and technical execution, collaborating closely with customer service stakeholders, engineers, product managers, and delivery teams to… more
- Mass Markets (Killeen, TX)
- …excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of commercial, ... is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for this role, you… more
- Zurich NA (Houston, TX)
- …collaboratively with assigned underwriters. + Supports Underwriter with broker/ agent /distributor/customer interactions by providing basic customer service ... Underwriting Account Service Associate- Life Sciences- Houston, TX- Hybrid 119594...Zurich North America is currently hiring an Underwriting Account Service Associate to join the Middle Markets team! As… more
- ServiceNow, Inc. (Austin, TX)
- …call orchestration** . + **Auditability and logging frameworks** to track AI Agent decisions and actions. + Apply **confidential computing, secure enclaves, and ... learning** to protect models and datasets. + Establish **responsible AI and AI Agent governance** aligned with frameworks like **NIST AI RMF, EU AI Act, ISO/IEC… more