- Forward Air (Austin, TX)
- Position: Material Handling Agent The Material Handling Agent is responsible for processing, verifying, and shipping materials while maintaining inventory ... Verify all inbound and outbound materials + Provide prompt and accurate customer service + Arrange and maintain filing and recording systems + Document monthly… more
- Teleperformance USA (El Paso, TX)
- **Category :** **Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...respond to all customer inquiries** + **Provide excellent customer service through active listening** + **Work with confidential customer… more
- CBRE (Austin, TX)
- Senior Transaction Manager - Healthcare Job ID 234462 Posted 13-Aug-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management ... and disposition of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent for high-profile clients. Review business terms… more
- Humana (Austin, TX)
- …of autonomously managing and decomposing complex goals. We are seeking an expert in agent design, planning, and control to develop and evaluate agents that can set, ... Collaborate on memory, tool-use, and feedback-loop designs enabling multi-step, self-directed agent behavior + Develop evaluation frameworks for alignment with human… more
- HUB International (Irving, TX)
- …utilizing an imaging system; meeting daily production standards, goals and service commitments. This position also requires an excellent working knowledge of ... Accurately handle inbound/outbound calls and email inquiries from client, borrower, or agent + Contact insurance companies to confirm insurance coverage and request… more
- CBRE (Houston, TX)
- Transaction Manager Job ID 236711 Posted 03-Sep-2025 Service line Advisory Segment Role type Full-time Areas of Interest Building Management, Transaction Management ... and disposition of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent . Review business terms and conditions for… more
- Mass Markets (Killeen, TX)
- …QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality. To be considered for this role, you must complete a full ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
- Mass Markets (Killeen, TX)
- …Operations Supervisor to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance management, coaching, ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Mass Markets (Killeen, TX)
- …in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is ... Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards,… more
- Indeed (Austin, TX)
- …service provider service , payroll, and other staffing-related software. The Flex Agent team within Staffing Solutions is building an AI agent that will ... complex concepts from a monolithic Ruby on Rails app to standard Indeed service -oriented technology stack(s), in Java, Python, and Node. + Capable of quickly adding… more