- Mass Markets (TX)
- …customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support to team members ... ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...NLP and generative AI with hands on experience developing agent -based AI solutions tailored for banking use case. +… more
- Performance Food Group (Houston, TX)
- …staffing. The successful VP acts as an associate champion and change agent . The role assesses and anticipates HR-related needs, collaborating proactively with the ... The position formulates partnerships across the HR function to deliver value-added service to management and associates that reflects the business objectives of the… more
- Houston Methodist (Katy, TX)
- …support for contact center operations. This position monitors call volume trends, agent performance, and schedule adherence to ensure optimal resource allocation and ... service level achievement. Additional responsibilities include analyzing and interpreting...and inspires peers to impact a change in culture. ** SERVICE ESSENTIAL FUNCTIONS** + Analyzes real-time data and trends… more
- USAA (Plano, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...aligned to business objectives and serving as a change agent in a matrixed environment. + Experience leveraging business… more
- Teleperformance USA (TX)
- **Category :** **Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**… more
- Teleperformance USA (El Paso, TX)
- **Category :** **Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...+ **Minimum of 6 months of Sales / Customer service experience.** + **Must be 18 years of age… more
- Teleperformance USA (El Paso, TX)
- **Category :** **Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...or equivalent.** + **Minimum of 1 year of customer service experience.** + **Must be 18 years of age… more
- 7-Eleven (Irving, TX)
- …drivers to restaurants, retailers, and grocers. The Opportunity A Customer Experience Agent is responsible for the coordination of the driver pool, order completion, ... in Online Account Registration. + Meet required metrics or service levels required by our clients. + Adherence to...Diploma or equivalent with 12 months' experience in a service -related role Basic Knowledge of computer skills including Microsoft… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...Servlets, JSP, and JDBC + Python and Vertex AI Agent Builder + JMS, ActiveMQ, Kafka, and RabbitMQ +… more