- Highmark Health (Richmond, VA)
- …from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and annual time periods. ... as well as agent schedules in order to meet service level requirements in the most efficient manner possible....progressive experience + Experience as a forecasting or scheduling analyst OR experience in a call center environment using… more
- Pegasystems (Dulles, VA)
- …Operations Team is responsible for the reliability and availability of Pegasystems cloud service offerings. We operate as a global follow the sun 24x7 team with ... own cloud operational execution by ensuring proactive management of all cloud related service issues in a timely manner. At Pega, in this position, the technologies… more
- Parsons Corporation (Fort Belvoir, VA)
- …35E, USMC 0211 or civilian 1811/0132 badged and credentialedAgent or DoD joint service equivalents, Service Basic CI/HUMINT.) + Previous support to strategic or ... 0211 or civilian 1811/0132 badged and credentialed CI Agent or DoD joint service equivalents, Service Basic CI/HUMINT.) + Experience with SIGINT, network… more
- Truist (Arlington, VA)
- …manager for a portfolio of mass affluent clients. Sell, deliver and provide ongoing service for a broad range of fee income and retail banking products and services ... clients. Premier Bankers should deliver a level of personalized, attentive service that clients deem outstanding. 2. Establish and periodically update understanding… more
- Steampunk (Mclean, VA)
- **Overview** **Steampunk** is looking for a **Senior ServiceNow Administrator/Business Analyst ** to support one of our federal customers. This team supports the ... promote security automation and process improvement. **Contributions** + Supports Service Now team to design and mature CMDB, ITSM,...and workflows. + Drives development of business process into Service Now applications to create self service … more
- Guardian Life (Richmond, VA)
- …enrollment-related? If so, you might be our next **Advisory/Key Market Data Exchange Analyst .** About the Team! + This opportunity is within the Advisory Data ... internal colleagues on the Advisory/Key Account Implementation and Account Service Management Teams as well as Enrollment & Billing...well as Enrollment & Billing teams to provide superior service You have + 1+ years of experience in… more
- Owens & Minor (Mechanicsville, VA)
- …available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **The anticipated salary range ... Professional Designations** + Certifications such as Foundry Application Developer Foundry Data Analyst , Foundry Data Engineer a plus If you feel this opportunity… more
- The Cigna Group (Richmond, VA)
- …the office or visit Providers 3 days per week The **Provider Contracting Lead Analyst ** serves as an integral member of the Provider Contracting Team and reports to ... + Manages submission process of contracting and negotiations for fee for service with physicians, ancillaries and hospitals. + Supports the development and… more
- Koniag Government Services (Alexandria, VA)
- …USPTO emails, public notices and/or internal issued bulletins + Provide one-stop service to callers that maintains a minimum 84% customer satisfaction rating for ... communication skills and motivation to serve the general public with exceptional customer service at all times **Required** + Retired federal employee of the USPTO… more
- Naval Sea Systems Command (Dahlgren, VA)
- …Physical Scientist (1301-series), a Physicist (1310-series), an Operations Research Analyst (1515-series), a Mathematician (1520-series), or a Computer Scientist ... pay band (GS-9 through GS-11 equivalency) in the Federal service or equivalent experience in the private or public...pay band (GS-5 through GS-8 equivalency) in the Federal service or equivalent experience in the private or public… more