- H&R Block (Allentown, PA)
- …team environment by training and coaching associates and recognizing outstanding associate contributions + Prepare tax returns, as required, upon successful ... Manager in recruiting and interviewing candidates for tax office associate positions + Serve as point of contact for...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- Penske (Reading, PA)
- …tight timeframes. Partner with vendors and IT in conjunction with standard service level agreements (SLAs). + Provide critical support for business needs surrounding ... described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations… more
- Penske (Reading, PA)
- …Retirement plans working with plan vendors to ensure accurate data processing, service delivery and issue resolution. * Coordinate data gathering, calculations, and ... HR and general benefits processes preferred. * Prior customer service skills required. * Penske Corporate or Field HR...representative of those that must be met by an associate to successfully perform the essential functions of this… more
- Penske (Reading, PA)
- …cross training with other roles. * View and update cases, including Service Coordinator/post-sale cases. * Other projects/tasks as assigned. **Qualifications:** * At ... 1 year of experience in an administrative or customer service role either in a Call Center environment or...representative of those that must be met by an associate to successfully perform the essential functions of this… more
- Penske (Reading, PA)
- …pictures inquires and provide long-term fixes. - Provide an exceptional customer service experience. - Perform other department tasks and projects as assigned ... Minimum 2 years customer experience required. - Strong customer service skills. - Strong computer skills in Microsoft Office....representative of those that must be met by an associate to successfully perform the essential functions of this… more
- Penske (Reading, PA)
- …and enhance consistency with regard to efficiency, productivity, and customer service . This position contributes to the growth, retention, and profitability of ... monitor, and evaluate action plans for underperforming locations. (Financial and service level performance). * Conduct Time Studies and Evaluations of Processes… more
- Penske (Langhorne, PA)
- …and trip reports and other DOT reporting, maintain of files, customer service interaction, resolution of driver equipment requests and pallet tracking. * Maintenance ... general office experience required * 1 year of customer service experience required * High School diploma or equivalent...representative of those that must be met by an associate to successfully perform the essential functions of this… more
- Penske (Reading, PA)
- …procedural and operational compliance with all aspects of jurisdictional agent service agreements. **Major Responsibilities:** Lead, develop and evolve key processes ... and objectives. Ensure process compliance with jurisdictional and agent service agreement requirements; this includes, preparedness for physical terminal… more
- Banfield Pet Hospital (Monaca, PA)
- …function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and ... and veterinary candidates during hospital observations. + Work with associate doctors to ensure they have the skills to...culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard… more
- Pan American Group (Clarion, PA)
- …at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would ... + Ensure that team members are providing great customer service . + Taking ownership for the business performance of...hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of… more