- Warner Bros. Discovery (Atlanta, GA)
- …service management standards. This position requires a deep understanding of service catalog design, user access governance, and request workflow ... service lifecycle, particularly in relation to request fulfillment and service catalog . + Experience working in a cross-functional, matrixed environment and… more
- Warner Bros. Discovery (Atlanta, GA)
- …performance levels and service delivery optimization. + Manage the service catalog , ensuring services are accurately recorded throughout their lifecycle ... play a pivotal role in ensuring that the Enterprise Service Management (ESM) strategy, roadmap, and standards have been...will be leading a team of 5 direct reports ( Service Architects and one Service Transformation BA).… more
- Cayuse Holdings (Atlanta, GA)
- …+ Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services...Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Cayuse Holdings (Atlanta, GA)
- …+ Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services,...Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Warner Bros. Discovery (Atlanta, GA)
- …levels and service delivery optimization. + Assist in managing the service catalog , ensuring services are accurately recorded throughout their lifecycle. ... here you can thrive. **Your New Role ** The Service Analyst will play a crucial role in supporting...in supporting the development and implementation of the Enterprise Service Management (ESM) strategy, roadmap, and standards for the… more
- Capgemini (Atlanta, GA)
- …and integrate ServiceNow modules relevant to SIAM, such as Incident, Problem, Change, Service Catalog , Supplier Management, and Service Level Management. ... **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst -...a client-facing expert responsible for designing, implementing, and optimizing Service Integration and Management (SIAM) frameworks using the ServiceNow… more
- Capgemini (Atlanta, GA)
- …service management platforms (eg, BMC Remedy, Kinetic Data). * Experience with Service Request Management, Service Catalog , and non-core ServiceNow ... **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or,...: 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas,… more
- Cayuse Holdings (Atlanta, GA)
- …will demonstrate expertise in stakeholder engagement, organizational change management, service catalog management, identity and access management, cloud ... developer/user journeys. + Establish and enforce governance policies for the service catalog to ensure scalability and compliance. + Collaborate with teams to… more
- Bank of America (Kennesaw, GA)
- …knowledge management and/or technology service request management + Understanding of service catalog use, structure, and operation + Understanding of ITSM ... impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with...ensure onboarding of partners into use of the ServiceNow catalog with its request process and into use of… more
- NTT DATA North America (Atlanta, GA)
- …a Future Mode of Operation (FMO) Design that aligns with the company's service catalog . The Active Directory Engineer will concentrate on high-level server ... design, Group Policy, AD security, AD certificate services, LDAP, Kerberos, Global Catalog , WINS, DHCP, Client, FRS, AD troubleshooting, and AD recovery +… more