- Teleperformance USA (North Lauderdale, FL)
- … activities** + **Responsible for directing staff movement to meet call center service levels, allocation** **goals** **and occupancy targets** + **Communication ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...is the limit!** **Purpose** **Responsible for day-to-day management of service level, site efficiency/** **occupancy** **and agents to ensure… more
- Molina Healthcare (Miami, FL)
- …that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers, ... with business goals to enhance member satisfaction, workforce productivity, and service quality. + Establish governance, key performance indicators, and service… more
- PruittHealth (Lutz, FL)
- …on disease processes, clinical interventions, and expectations. Promotes customer service . **KEY RESPONSIBILITIES:** 1. Educates our resident and/or family about ... the facility. 2. Serves as liaison between the resident/family and the healthcare center . 3. Participates in initial and other resident care plan meetings and… more
- Cardinal Health (Tallahassee, FL)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... is required. Once the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time (40 hours/week). Employees are… more
- Teleperformance USA (North Lauderdale, FL)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Purpose** **Responsible for** **day to day** **management of service level, site efficiency/occupancy and agents to ensure adherence to schedule and compliance… more
- MyFlorida (Tallahassee, FL)
- …with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made ... team-based work environment. This position is in the Bureau of Medicaid Fiscal Agent Operations (MFAO). MFAO serves as the primary organizational unit within the… more
- Mass Markets (FL)
- …experience, preferably in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer… more
- USAA (Tampa, FL)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...a dedicated **Director** to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In… more
- Capital One (Tampa, FL)
- …+ High school diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using ... + At least 4 years of experience of Customer Service or Call Center experience + At...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure… more
- Anywhere Real Estate (Jacksonville, FL)
- …update and manage communication with all parties involved in the transaction. + Prioritize service to the agent and all parties with a positive and engaging ... The **Client Experience Specialist** is a service -minded professional who manages all non-licensed aspects of...volume paperless environment. + People first approach- keeping the agent and consumer at the center of… more
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