- Teleperformance USA (Brownsville, TX)
- …degree or equivalent experience** + **6 plus months experience as an inbound call center customer service representative** + **6 plus months experience as a ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and efficient and effective practices to provide excellent customer service and support** + **Complete all work assignments within… more
- Insight Global (Irving, TX)
- …* Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives. * Partner with Product Leads (CCaaS, ... WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. * Establish and operationalize automation… more
- Mass Markets (Killeen, TX)
- …position with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service , ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...a dedicated **Director** to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In… more
- HCA Healthcare (Austin, TX)
- …156,000 hours impacting our communities. As a(an) PACU Manager with St. David's Medical Center , you can be a manager in an organization that is devoted to giving! ... Sign-On Bonus of up to $15,000!** St. David's Medical Center , offers a total rewards package that supports the...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Capital One (Plano, TX)
- …+ High school diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using ... + At least 4 years of experience of Customer Service or Call Center experience + At...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure… more
- Houston Methodist (The Woodlands, TX)
- …of department scores for employee engagement, ie, peer-to-peer accountability. ** SERVICE ESSENTIAL FUNCTIONS** + Facilitates and directs the development of ... ideas to lead teams to creative strategies that improve quality or service and impact entity departments and address organization or department priorities. Analyzes… more
- Anywhere Real Estate (San Antonio, TX)
- …update and manage communication with all parties involved in the transaction. + Prioritize service to the agent and all parties with a positive and engaging ... The **Client Experience Specialist** is a service -minded professional who manages all non-licensed aspects of...volume paperless environment. + People first approach- keeping the agent and consumer at the center of… more
- Public Storage (Plano, TX)
- …requirements gathering, process mapping, stakeholder management, and documentation + Contact center or customer service domain knowledge with understanding of ... **Requirements & Strategy:** Elicit and prioritize business requirements from contact center stakeholders, then map current and future-state customer journeys that… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …The Associate Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating model and overseeing ... the execution of a unified, compliant, and exceptional service model for all Healthcare Professional (HCP) engagement and...the HCP Engagement CoE, acting as the primary change agent to transform the fragmented HCP engagement process into… more