- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS...partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success.… more
- Cisco (New York, NY)
- …Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide ... found in products and solutions. * Customer Engagement - Lead customer delivery engineering engagements and provide escalation support for large scale… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …services at the medical center to address patient's needs. The MSA provides customer service with the ability to identify customer concerns, and refer ... Summary The incumbent serves as a Medical Support Assistant (MSA) at James J. Peters VA...regarding the different services the VA offers. Provides high-quality customer service to Veterans and their families/caregivers.… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... their full potential? Do you have the business savvy, customer experience, contact center sales background, and...growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As… more
- Cardinal Health (Albany, NY)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have… more
- City of New York (New York, NY)
- …Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via ... eviction prevention services, adult protective services, job training, employment plans/ support , domestic violence assistance, child support enforcement, etc.… more
- City of New York (New York, NY)
- …oversee the Customer Experience Unit (CEU) along with the agency's customer service agents who work in the Call Center , CEU, and Client Services unit to ... multiple projects and priorities. - Support Licensing Operations: Manage the customer service team schedule, ensuring adequate coverage during peak times.… more
- Anywhere Real Estate (New York, NY)
- …candidates for our ** Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real ... plus + Real estate knowledge preferred (home purchase, sale, or mortgage) + Customer service experience preferred (retail, financial services, or call center… more
- Suburban Propane (Albany, NY)
- …and reconciliation around asset and inventory controls and purchasing * Coordinate with Customer Service Center (CSC), regional and corporate employees to ... Customer Account Administrator to play a pivotal role in helping to support excellent customer service , customer retention and new customer … more
- Mount Sinai Health System (New York, NY)
- …education and work experience. **Other strongly preferred:** + Experience in customer support , account coordination, or patient/provider engagement in healthcare ... processes, including scheduling, referrals, and care coordination. **Key Competencies** + Customer support & relationship management + Communication &… more