- General Dynamics Information Technology (Fairfax, VA)
- …other CIO directorates to forecast spending over the next five years. + The Service Desk Team provides essential support services to the organization. They act ... assistance with IT-related issues, such as troubleshooting technical problems, providing software support , and assisting with hardware issues. The Service Desk… more
- Elevance Health (Norfolk, VA)
- …of Information. + Accounts Receivables and/or Collections experience preferred. + Call center customer service experience preferred. + Natural problem ... **Operational Analysis:** Research and analyze data to address operational challenges and customer service issues, while maintaining high standards of PHI… more
- Nutanix (Richmond, VA)
- …and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for new ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Amazon (Herndon, VA)
- …the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent verbal and ... Description The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer works across IT Systems and provides technical support ; security… more
- Lithia & Driveway (Newport News, VA)
- … service department with administrative support tasks + Deliver exceptional customer service at every interaction What We're Looking For: + Previous ... experience in a call center , dealership service department, or customer service role preferred + Excellent phone etiquette and written communication… more
- Meta (Reston, VA)
- …for service providers or global enterprise networks 37. Data center design or relevant telecommunications certifications 38. Professional Engineer (PE) licensure ... in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences.Are you ready to shape the future… more
- Amazon (Herndon, VA)
- Description The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer works across systems and services to provide security response for ... logical and physical domains in support of AWS security, customers, and...one or more of the following domains: security operation center (SOC), incident response, and security alert response. They… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …b. Experience and Education. (1) Experience. Six months experience of clerical, office, customer service , or other administrative work that indicates the ability ... Summary Advanced Medical Support Assistant are responsible for a range of...demographics and insurance information. Assignment supports Nutrition and Food Service of the Hampton VA Medical Center .… more
- TekSynap (Chantilly, VA)
- …provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer 's Information Technology Service ... as well as coordinate new capabilities through an actionable service catalog and support for other IT...(eg, Accounts for Applications), theinitialsupport level responsible for basic customer issues + Provision of Tier 2 Support… more
- Bayer (VA)
- … training and onboarding initiatives will be essential to maintain high standards and support the continuous development of the service team. The span of ... **PURPOSE** The primary purpose of this role is to support both regional and national responsibilities, playing a crucial...activity records including: time and attendance reporting, work orders, service calls, and customer feedback; + Acts… more