- Amazon (Herndon, VA)
- …the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent verbal and ... technical support ; security response for logical services and physical data center systems and signals to support AWS security, customers, and partners.… more
- Capital One (Mclean, VA)
- Manager, Data Analysis- Customer Core At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card ... and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a team...in Tableau + Proficient utilizing and developing within AWS service **Capital One will consider sponsoring a new qualified… more
- Michaels (Richmond, VA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - RICHMOND-VIRGINIA CENTER PKWY, VA Deliver a customer ...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- SAIC (Norfolk, VA)
- …Ability to solve technical issues via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability to work well with all ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the...environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
- Shuvel Digital (Vienna, VA)
- …3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge of Navy ... Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible...ITIL (Information Technology Infrastructure Library) + Desired - Previous customer service in a fast-paced environment +… more
- CACI International (Chantilly, VA)
- …Design, develop and maintain dashboards and reports in ServiceNow and/or Tableau to support our Program, Governance, and Service Providers * Integrate Tableau ... CMDB, SLM, and Performance Analytics * Data-driven mindset of service excellence and customer satisfaction * An...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- Humana (Richmond, VA)
- …you enjoy helping others achieve optimal health and well-being? Are you skilled at customer service over the phone and energized by a fast-paced virtual ... Support Assistants perform their role in a call center environment that includes working in an auto-dialer telephone...care + Help members retain and access benefits + Service both inbound and outbound calls Success in the… more
- CACI International (Chantilly, VA)
- …may include handling items weighing up to 50 pounds. **Key Responsibilities:** + ** Customer Support Management:** + Serve as the primary point of contact ... for specialized customer requests, managing end-to-end support processes. +...Analyze data and trends to improve workflow efficiency and service quality. + Support the development and… more
- Veterans Affairs, Veterans Health Administration (Fredericksburg, VA)
- …of awards and/or advancements. ii. Ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with internal and external ... Summary The Supervisory Medical Support Assistant (MSA) position servers as the direct...in a courteous, tactful, and respectful manner. Provides the customer consistent information according to established policies and procedures.… more
- SAIC (Norfolk, VA)
- …Ability to solve technical issues via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability to work well with all ... **Description** SAIC is seeking a **IT Service Desk Analyst** to support the...+ Outstanding analytical and problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
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