- CACI International (Sterling, VA)
- …documentation of all network configuration upgrades, additions or revisions for customer approval before implementation. + Support network traffic analysis ... Collaborate with the team across departments and locations + Collaborative across external service providers and customer to resolve incidents and problems. +… more
- The Millennium Group (Richmond, VA)
- …mail tasks, delivering supplies, operating company vehicles, and providing exceptional customer service across departments. Key Responsibilities + Handle all ... a reliable and detail-oriented Mail Services Associate (Driver) to support our mail center operations. This role...records + Answer internal calls and provide prompt, courteous customer service + Ensure all safety protocols… more
- General Dynamics Information Technology (Springfield, VA)
- …* Utilizes the customer 's enterprise DevSecOps pipeline * Work with other service providers to support areas of common interest * On-call support ... is smarter. Our work depends on a TS/SCI DevOps Engineer joining our team to support our intelligence customer in Springfield, VA. HOW A DEVOPS ENGINEER WILL… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... environments. * Strong understanding of Medicare policies, claims processing, and customer service operations. * Proficiency elaborating and writing User… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... collaboration activities. * Knowledge of Oracle Siebel CRM, and Service Center Operations, ideally at CMS. *...design sessions, Agile modeling sessions, and other events to support the CRM modernization. * Shaping the CRM modernization… more
- Capital One (Richmond, VA)
- …vital output of the quality management processes helps improve business efficiency, enhance customer experience and drive key results across US Card. As the QMO ... bottom line. You will establish QMO as the quality center of excellence for our Card organization. You will...in a team environment and has a passion for customer experience and quality. The **Senior Manager, Senior Department… more
- CACI International (Sterling, VA)
- …basis. **Opportunity:** Team CACI is seeking a Senior Network Designer to support the recapitalization of an Intelligence Community customer 's diverse network ... for the escalation and communication of status to the company management and customer . + Provide support for the dispatch system and hardware problems and… more
- CACI International (Arlington, VA)
- …answer frequently asked questions or provide solutions to common problems to optimize support and meet required service levels. + Follow Standard Operating ... as intended or escalate the incident to Tier 3 support as needed. + Documented all customer ...and solutions. + Maintain an updated working knowledge of customer systems and current service desk processes… more
- Koniag Government Services (Alexandria, VA)
- …with an active Secret clearance to support **KET** and our government customer at the Mark Center , Alexandria, VA. We offer competitive compensation and ... DAI Financial Analyst (Secret) Mark Center Dr., Alexandria, VA 22311, USA Req #511...Experience with Hyperion is strongly preferred. + Excellent communication, customer service , and organizational skills. + Must… more
- Amazon (Herndon, VA)
- …security awareness and engagement. - Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages. A day in ... to operate and continuously improve industry-leading security programs and processes in support of the Department of Defense and the Intelligence Community. This… more
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