• Pre- Service Specialist (Patient Access)

    Saratoga Hospital (Saratoga Springs, NY)
    …multiple demands and high-volume patient scheduling needs. + Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY Caring Standards. + ... service payments. The PSS works in a call center environment and provides exceptional service to...of Saratoga Hospital. Primary Job Responsibilities These requirements are representative , but not all-inclusive, of the knowledge, skill, and… more
    Saratoga Hospital (09/11/25)
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  • Customer Service Quality Policy Analyst I

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …experience. + 2-5 years of relevant experience in quality monitoring in a Service Delivery/Contact Center environment. **Other Job Specific Skills** + Strong ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Reservationist

    Transdev (Garden City, NY)
    …OVERVIEW: Reservationists are responsible for booking trips for ADA paratransit service for the handicap and disable community. Providing clients with timely, ... elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal...Receive inbound client calls. + Book reservations for paratransit service . + Provide prompt and courteous customer service… more
    Transdev (10/24/25)
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  • Paratransit Coordinator

    Transdev (Garden City, NY)
    …OVERVIEW: The Paratransit Coordinator will be required to provide impeccable customer service to our clients and passengers. They will schedule and dispatch drivers, ... to service vehicles that carry passengers. Keep records, logs, and...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (09/12/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... resolves customer complaints. Schedule: 8 AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving… more
    University of Rochester (08/07/25)
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  • Call Agent

    City of New York (New York, NY)
    …IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The ... DOHMH Call Center delivers enhanced customer service to the...literature and education materials. Position Summary: The Customer Information Representative - Call Agent will communicate effectively on the telephone… more
    City of New York (09/05/25)
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  • Part-Time Dispatcher

    Transdev (Hillburn, NY)
    …in Hillburn, NY is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. ... We are seeking customer service -oriented professionals who are dedicated to safety. Transdev is...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (08/08/25)
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  • Fair Hearing And Conference Specialist

    City of New York (New York, NY)
    …maintaining understanding of changes in the FHEMs system. - Serve as the service representative for client complaints and determines what action is necessary ... Conference Unit. Under general supervision of the Fair Hearing Representative and with wide latitude for independent action and...action on the case be taken by notifying Job Center staff of required action to be taken to… more
    City of New York (10/02/25)
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  • Day Care Manager

    Tioga Downs Casino Resort (Nichols, NY)
    …$5,000 Sign On Bonus Tioga Downs is excited to announce that our Day Care Center , designated for the use of our employees, is under new management! This is an ... programs and the staff and to ensure that the Center complies with local and federal regulations. Our program...DUTIES AND RESPONSIBILITIES include the following: + Provide excellent service to children and parents. + Plans, organizes, maintains,… more
    Tioga Downs Casino Resort (10/29/25)
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  • Senior Financial Analyst

    Rochester Institute of Technology (Rochester, NY)
    …Services (SRS) and Sponsored Programs Accounting (SPA). + Work with SPA representative to monitor grants and contracts. Attend project initiation meetings and ... monthly or quarterly meetings with Principal Investigators and SPA representative to review award status and provide financial guidance on complex external awards. +… more
    Rochester Institute of Technology (10/15/25)
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