- Robert Half Office Team (New York, NY)
- …with company policies and industry standards. Requirements * Proven experience in customer service management, preferably in a call center environment. * Strong ... Description We are looking for a dedicated Customer Service Manager to oversee and enhance customer account...Manager to oversee and enhance customer account management and support operations. This long-term contract position is based in… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …Medical Support Assistant's will be located at the Syracuse VA Medical Center within Community Care. The Medical Support Assistant utilizes multiple computer ... well as the integrated electronic medical record system Responsibilities The Medical Support Assistant (MSA) performs a wide variety of administrative and clerical… more
- JPMorgan Chase (New York, NY)
- …ensure client satisfaction. + Develop and implement strategic plans to enhance service center operations, leveraging your proficiency in strategic planning and ... client issues. Partner with Operations to ensure end-to-end connectivity, service delivery and support for clients across...experience in a financial institution, with a focus on service center operations. + Demonstrated proficiency in… more
- City of New York (New York, NY)
- …facility needs are met. Provide guidance and support to community center staff on submitting service requests and understanding maintenance protocols. ... Including assistance with IT connections issues Visit community center to provide staff with Service Now...Visit community center to provide staff with Service Now assistance and presentations to ensure understanding of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services ... Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding...customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , … more
- iPostal1 (Montebello, NY)
- …base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in all locations. The ... levels of customer satisfaction. When specialized tasks are completed, agents will support general customer service functions, including chats, emails, and… more
- BronxCare Health System (Bronx, NY)
- …family to determine service needs and develop goals utilizing the Family Support Plan. - Escorts families to agencies and medical visits when necessary. - ... Overview The Lead Family Support Worker of the Healthy Families Program will...Control Policies and Procedures and (d) Patient and Customer Service . - Responsible for initiating and maintaining regular contact… more
- Insight Global (New York, NY)
- …. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this ... 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+...following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center , Genesys, NICE InContact, Five9 - Experience with ITSM… more
- University of Rochester (Rochester, NY)
- …experience or medical /surgical experience in a Health Care Facility setting, Trauma center setting preferred. Knowledge of OR service equipment helpful. The ... Regular Time Type: Part time Scheduled Weekly Hours: 24 Department: 500212 Surgical Support Services-USAs Work Shift: UR - Rotating (United States of America) Range:… more
- City of New York (New York, NY)
- …25 Hours/Part-time Within the Office of External Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call Center delivers enhanced ... information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general public, and the… more