- Fresenius Medical Center (Jamaica, NY)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... all direct reports to maintain an engaged and productive workforce ; partnering with Human Resources on employee matters. +...the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member… more
- Fresenius Medical Center (Port Jefferson Station, NY)
- …and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which ... are completed per contract. * Purchases and retain an inventory of service parts. * Performs, evaluates, and reports water/dialysate sample collection and any… more
- Veolia North America (New Rochelle, NY)
- …managing a team. + Minimum of 5 years of experience in Call Center Management and/or billing, collections and metering operations preferably in Regulated ... public. + Familiarity with computer applications ie Excel, Word, CC&B, Mobile Workforce Management , Infor, PeopleSoft, and Google applications etc. + Must… more
- New York State Civil Service (Albany, NY)
- …diverse, inclusive, and talented workforce . We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, ... appeal files. * Making arrangements with the Media Services Center (MSC) for monthly meetings a year in advance....employees to join our team to build a dynamic workforce . The Department of Civil Service is… more
- Small Business Administration (Buffalo, NY)
- …for the Small Business Administration (SBA), Office of Capital Access (OCA), Customer Service Center (CSC), in Buffalo, New York. This position manages the ... for the or the Small Business Administration (SBA), Office of Captial Access, OCA, Customer Service Center - CSC in Buffalo, New York. Some of your typical work… more
- The Hertz Corporation (Albany, NY)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. As ... workforce planning, and technology strategy + Overseeing revenue-generating service channels (sales, insurance replacement, rental extension, value-added-services) +… more
- JPMorgan Chase (New York, NY)
- …ensure client satisfaction. + Develop and implement strategic plans to enhance service center operations, leveraging your proficiency in strategic planning and ... experience in a financial institution, with a focus on service center operations. + Demonstrated proficiency in...of financial markets, including the regulatory landscape and investment management industry. + Strong client service mindset… more
- JPMorgan Chase (Brooklyn, NY)
- …client satisfaction + Develop and implement strategic plans to enhance service center operations, driving operational efficiency through strategic planning ... driving mutually beneficial outcomes through influence and internal stakeholder management . + Provide excellent client service and...teams in a financial institution, with a focus on service center operations. + Strong business knowledge,… more
- CSL Plasma (Schenectady, NY)
- **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... plasma pheresis process. You will report to the Assistant Center Manager. **The Role** + In compliance with Standard...recording of donor data in the electronic donor information management system as outlined in the SOPs. + Understand… more
- Carrier (East Syracuse, NY)
- …entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. ... positive customer experience. + Communicate customer facing issues to management and identify areas of opportunity. + Collaborate with...or GED. + Minimum of 3 years of customer service experience in a call center or… more