- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …is responsible for managing and coordinating the resolution of IT incidents and service requests to ensure swift return to normal operations and minimize business ... **Key Responsibilities** + Manage and coordinate resolution of IT incidents and service requests + Oversee incident escalation process and SLA compliance + Ensure… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Responsibilities** + Manage and coordinate the resolution of IT incidents and service requests from initial detection through closure + Oversee incident escalation ... Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team Leadership &… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the ... monitoring and system self-healing capabilities to limit outages/performance issues which impact service levels. + Contribute to the Root Cause Analysis efforts when… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …(Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a ... a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …with little to no supervision. + Troubleshoot integration issues such as system/ service accounts, API's, User Management Certs, etc. + Manage Dashboards and reports ... with technical and non-technical stakeholders. + Prior experience in IT Service Management (ITSM). **Compensation Ranges** Compensation ranges for ASM Research… more
- Charlotte Tilbury (Tampa, FL)
- …of your product knowledge. + Demonstrate entrepreneurial spirit within the parameters of the company guidelines. + Customer Service : + Lead by example at all ... Tilbury Freelance Makeup Artist team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …in approved repositories such as eMASS (Enterprise Mission Assurance Support Service ) + Monitor security states and ensure continuous compliance with security ... controls + Serve as subject matter expert on RMF processes, DISA requirements, and security authorization best practices + Prepare security authorization briefings and compliance reports for government stakeholders **Required Qualifications** + Bachelor's… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …development, planning, systems design, integration, testing, automation, and service support. **Key Responsibilities** + Develop enterprise architecture standards ... and governance frameworks + Lead infrastructure architecture design for on-premises, cloud, and hybrid environments + Drive innovation in government-approved program solutions + Conduct infrastructure assessments and optimization analysis + Lead systems… more