- CACI International (VA)
- …supporting the Department of the Air Force (DAF) **Enterprise IT as a Service (EITaaS) program** with expertise in Hardware Asset Management (HAM). This role is ... types. + Design and implement robust automated workflows within ServiceNow using Service Catalog, Flow Designer and custom modules for key HAM processes (eg,… more
- CACI International (VA)
- …SME supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The Asset SME will be responsible for providing deep subject matter ... on leveraging ServiceNow. The SME will work closely with the Software Service Delivery Manager and Business Process Consultant, as well as other stakeholders… more
- CACI International (Chantilly, VA)
- …implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure. CACI ... is contingent upon award of the DIA SITE III CIO Information Services (CIS) contract . Responsibilities: + Serve as a key member of global 24/7 operations coverage,… more
- CACI International (VA)
- …Consultant** supporting the Department of the Air Force (DAF) **Enterprise IT as a Service (EITaaS) program** with a strong focus on workflow and process design to ... workflows primarily within our hardware procurement, inventory, asset management, field service , and decommissioning capabilities. The ideal candidate will be a… more
- CACI International (Chantilly, VA)
- …off-hour assignments. In this role you will coordinate with Mission Partners, Service Providers, Service Owners, and Architects to design, implement, and ... * Patches cloud servers and applications, configures software, responds to service outages, monitors system performance, and troubleshoots systems issues * Strong… more
- CACI International (Reston, VA)
- …Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated ... on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment… more
- Nightwing (Sterling, VA)
- …Sterling, VA Clearance: TS/SCI Poly **This position is CONTINGENT upon contract award** The Site Reliability Engineer (SRE) collaboratively works closely with ... the contract leadership, Platform teams, and Sponsor to refine the...or inappropriate activities. + Optimize business processes, workflows, and service operations by building efficient on-call processes and streamlining… more
- CACI International (Chantilly, VA)
- …Analyst supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. This role is critical in bridging the gap between business ... for improvement in hardware provisioning, software deployment, asset management, and IT service delivery. + Perform gap analysis between current and desired future… more
- CACI International (Sterling, VA)
- …and enhance request fulfillment workflows to streamline and automate the lifecycle of service requests. + Work closely with business users to define and implement ... efficient request fulfillment processes, ensuring smooth and effective service delivery. + Integrate ServiceNow with network management systems (eg, Riverbed,… more
- TekSynap (Arlington, VA)
- …a proficient team to execute MACs in accordance with established procedures and service level agreements (SLAs). + Utilize existing bench stock materials to complete ... Follow JSP's change management process to track and execute MACs via service request tickets, ensuring compliance with customers' voice, video, and data… more