- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a ... to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate issuer… more
- ITT (Irvine, CA)
- …around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building ... to improve margins and closure rates on quotes and contract pricing agreements - achieve a minimum 15% closure...+ Experience with Product Management, Pricing, Sales, or Customer Service in the Aerospace industry + Familiarity with electrical… more
- US Marine Corps (Oceanside, CA)
- …and maintains client relationships through consistent communication and superb customer service . Advances one?s own professional and technical knowledge by attending ... events and day-of events activities. Provides extraordinary World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively… more
- Public Consulting Group (San Diego, CA)
- …participant stated outcomes. + Work with staff to achieve excellent contract performance, meaningful outputs, and adherence to stringent federal, state, county, ... 4 year's relevant work experience in the public sector or other customer-centric service sector/industry preferred. + 2 to 4 years of case management experience;… more
- Huntington Ingalls Industries (Vandenberg AFB, CA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... procedures to ensure the workforce is compliant with security requirements on the contract as defined in the DD 254 and other official documentation. Assists the… more
- Huntington Ingalls Industries (Vandenberg AFB, CA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... its allies. This role is part of a pending contract proposal. We are actively interviewing to identify qualified...with RMF tools such as Enterprise Mission Assurance Support Service (eMASS) and Army Portfolio Management System (APMS), following… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …(Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a ... a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree ... terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current ... + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas… more
- NTT America, Inc. (Sacramento, CA)
- …to determine when to escalate collection attempts + Provide highest level of customer service to our customers and able to communicate with all levels of management ... communication with customers who are consistently late on payments + Customer contract management and maintenance of company's billing and reporting systems to… more