- Mass Markets (Killeen, TX)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... delivering exceptional support. This is a great opportunity to develop your customer service and sales skills in a dynamic, fast-paced environment. We offer both… more
- Mass Markets (TX)
- …analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a ... POSITION RESPONSIBILITIES Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as… more
- Mass Markets (Killeen, TX)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... fluent in both languages and passionate about sales and service , we want to hear from you! To be...management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management… more
- Mass Markets (TX)
- …exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the ... Relief Agents are responsible for the following tasks: + Assist customers with service inquiries + Learn the common requests and solutions + Improve the customer's… more
- Mass Markets (Killeen, TX)
- …supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs, ... across all interactions. + Motivate and develop teams to maximize sales and service opportunities. + Ensure accurate and timely payroll submissions. + Drive revenue… more
- Guidehouse (San Antonio, TX)
- …involves strategic leadership, process improvement, compliance, the alignment of technology, service delivery, and compliance to support a global workforce and ... maintaining unique and competitive offerings. + Ongoing development, implementation and administration of the enterprise compensation and benefits programs to ensure… more
- SolomonEdwards (Austin, TX)
- **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... and collaborative individuals who can help us deliver exceptional client service . For more information, visit **SolomonEdwards** **Position Summary:** Our banking… more
- Centene Corporation (Austin, TX)
- …**Position Purpose:** Promote increased Medicare Supplemental Benefit efficiency, service levels, and value by capturing, developing, monitoring performance, ... benefits. Program Manager III is responsible for development, aspects of contract and rate negotiations, developing complex benefits that support Medicaid -Medicare,… more
- AT&T Hotel & Conference Center (Austin, TX)
- … Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major is preferred but not required. EXPERIENCE LICENSES ... is responsible for the daily operations in Restaurants/Bars and Room Service . Position assists with menu planning, maintains sanitation standards, assists servers… more
- Legence (Dallas, TX)
- …. Communication & Active Listening . Problem Solving & Critical Thinking . Customer Service Mindset . Administrative & Clerical Skills . Tech Savvy - especially ... responsive, and enthusiastic about delivering excellent internal and external customer service . **Clerical & Office Procedures** . Generate, issue, and route… more
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