• Pharmacy Access Rep III - Community…

    University of Rochester (Rochester, NY)
    …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
    University of Rochester (11/06/25)
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  • Health Insur & Auth Rep IV

    University of Rochester (Rochester, NY)
    …of professionalism and motivation with excellent written and verbal communication and customer service skills. _Financial Management_ + Document demographic and ... motivation; highly collaborative. Required + Excellent written and verbal communication and customer service skills. Required + Strong computer skills and… more
    University of Rochester (10/18/25)
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  • Referral & Prior Auth Rep III

    University of Rochester (Rochester, NY)
    …GENERAL PURPOSE Serves as the patient referral and prior authorization representative , with oversight of data and compliance to enterprise standards and ... impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals… more
    University of Rochester (10/16/25)
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  • Clm Resltion Rep III, Hosp/Prv

    University of Rochester (Albany, NY)
    …experience + Excellent problem-solving skills + Excellent communication skills + Excellent customer service skills Preferred: + Strong working knowledge of the ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the professional… more
    University of Rochester (11/27/25)
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  • Clm Resltion Rep II, Hosp/Prv

    University of Rochester (Rochester, NY)
    …+ Strong working knowledge of the professional billing software applications + Excellent customer service skills The University of Rochester is committed to ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the professional fee… more
    University of Rochester (09/24/25)
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  • Patient & Visitor Services Rep - Emergency…

    Guthrie (Corning, NY)
    …to assist in the transportation of patients as needed. Experience: Previous customer service experience required; Minimum 12 months of employment history ... Position Summary: The Patient/Visitor Services Representative welcomes and assists patients, their families and...families, visitors, and staff utilizing the highest level of customer service skills. * Maintain strict confidentiality… more
    Guthrie (11/15/25)
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  • Outpatient Access Rep II

    University of Rochester (Rochester, NY)
    …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care ... Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation… more
    University of Rochester (11/19/25)
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  • Outpatient Access Rep

    University of Rochester (Rochester, NY)
    …- High School diploma and 1 year related experience in an administrative office or customer service field required or - Completion of Vision Care 1,2,3 ... Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation… more
    University of Rochester (11/08/25)
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  • Bilingual Call Center Rep (Relationship…

    Healthfirst (NY)
    …+ **Fluency in reading and speaking English and additional language.** + **Member // Customer Service experience.** + **Availability to work for 8 hours shift, ... customers to address their needs while adhering to internal Service Levels standards.** + **Creates and//or follow ups for...follow ups for up to 90 days on Long-Term Care (LTC) Leads and Opportunities entered in Salesforce.** +… more
    Healthfirst (11/21/25)
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  • Outpatient Access Rep III

    University of Rochester (Rochester, NY)
    …of Outpatient Access as required by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work areas. + ... Diem Scheduled Weekly Hours: As Scheduled Department: 500912 Primary Care Administration Work Shift: UR - Day (United States...workflows. + Serves as a role model for excellent customer service to patients and their families,… more
    University of Rochester (11/22/25)
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