• Referral & Prior Auth Rep III

    University of Rochester (Rochester, NY)
    …of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and ... as needed or requested by patient. Participates as an active member of the care team. Acquires insurance authorization for the visit and, if applicable, any testing… more
    University of Rochester (06/04/25)
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  • Physician Support Rep III

    University of Rochester (Brighton, NY)
    …+ or equivalent combination of education and experience required + Demonstrated customer service skills required + Medical Terminology, experiences with ... RN's. Performs functions associated with patient information processing for ambulatory care visits. Completes the task of appointment scheduling, eRecord task… more
    University of Rochester (04/19/25)
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  • Call Center Rep II

    University of Rochester (Rochester, NY)
    …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
    University of Rochester (04/16/25)
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  • Bilingual Telesales Rep (Cantonese)

    Humana (Albany, NY)
    …for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to ... calls that may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment, and organizational strategy… more
    Humana (04/24/25)
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  • Guest Services Rep III

    University of Rochester (Rochester, NY)
    …**QUALIFICATIONS** **REQUIRED:** + High School Diploma **PREFERRED:** + 2-3 years customer service experience or equivalent combination of education and ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
    University of Rochester (06/06/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
    University of Rochester (04/07/25)
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  • Referral & Prior Auth Rep III

    University of Rochester (Rochester, NY)
    …impact (quality, financial, patient satisfaction, etc.) on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals ... scheduling, linking referrals and ancillary services for the assigned specialty service . Provides patients with appointment and provider information, directions to… more
    University of Rochester (05/22/25)
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  • Security Rep II

    University of Rochester (Rochester, NY)
    …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. +...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
    University of Rochester (05/22/25)
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  • Patient Access Rep

    Catholic Health Services (Port Jefferson, NY)
    …Three Village area for more than 110 years. St. Charles is renowned for its outstanding customer service and scored as one of the top hospitals on Long Island in ... we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes - to every patient,… more
    Catholic Health Services (06/09/25)
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  • Hospital Admissions Rep IV

    University of Rochester (Rochester, NY)
    …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... complexity of the units that have multiple levels of care and accommodation codes. + Notifies Facilities regarding use...PCP when patient has been admitted to an inpatient service . + Exercises independent judgement in application of complex… more
    University of Rochester (06/10/25)
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