- University of Rochester (Rochester, NY)
- …or equivalent and 1 year related work experience in an administrative office or customer service field required + Or equivalent combination of education and ... Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 920715 EDC Specialty Care Work Shift: UR - Day (United States of America) Range: UR URCC 204… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Using excellent customer service skills and exercising thorough knowledge of ... PCP that patient has been admitted to an inpatient service . + Collaborates with health care providers...+ Audits and reconciles daily bed census or other patient/ customer counts + Must have a basic understanding of… more
- University of Rochester (Rochester, NY)
- …of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up. Adheres to approved protocols for working referrals and ... as needed or requested by patient. Participates as an active member of the care team. + Acquires insurance authorization for the visit and, if applicable, any… more
- University of Rochester (Rochester, NY)
- …required. + 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and ... insurance verification. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- University of Rochester (Rochester, NY)
- …and 2 years of related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of education and ... experience + Customer Service , Control Center, and Emergency response...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …**MINIMUM EDUCATION & EXPERIENCE** + High School Diploma Required + 2-3 years customer service experience or equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
- Arnot Health (Elmira, NY)
- …access/satisfaction, insurance/demographic verification and accuracy, and point of service collection, while maintaining confidentiality, professionalism and ethics ... (copays, deductibles, coinsurance, full costs {non-covered/self-pay}) in accordance with Service Standards as well as referring patient to financial assistance… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. +...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more