- University of Rochester (Rochester, NY)
- …well as enthusiasm for supporting our mission to deliver high-quality patient care . Responsible for monitoring own performance on assigned tasks. Self-directed, must ... Serves as an eRecord Super User. + Assists the customer virtually with Zoom basics and connection issues. +...record, therefore, assures accurate and concise information is entered. Service Coordination + Coordination of referrals to other … more
- University of Rochester (Rochester, NY)
- …as assigned **MINIMUM EDUCATION & EXPERIENCE** + High School Diploma required. Demonstrated customer service skills required. + 2 years of relevant experience ... calendar management while optimizing provider patient schedule, coordination of patient care and information/data support. The PSS will schedule follow-up visits and… more
- University of Rochester (Rochester, NY)
- …ABILITIES** + High degree of professionalism and motivation with excellent communication and customer service skills required + Strong ability to multi-task and ... and pre-admission visits with a Surgery Admit and Inpatient/Outpatient levels of care . Coordinates all activities necessary to financially secure the defined case… more
- University of Rochester (Rochester, NY)
- …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... complexity of the units that have multiple levels of care and accommodation codes. + Notifies Facilities regarding use...PCP when patient has been admitted to an inpatient service . + Exercises independent judgement in application of complex… more
- Broadview FCU (Albany, NY)
- …includes evening and weekend hours + Commitment to delivering exceptional customer service and driving continuous improvement Starting Compensation: $30.00/hr., ... and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member inquiries within dedicated case management… more
- University of Rochester (Rochester, NY)
- …required or an equivalent combination of education and experience. + Strong customer service skills, oral communication and written communication skills are ... as Flowcast), and electronic medical records, preferred. + Demonstrated customer relations skills. + Minimum of two years relevant...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …of education and experience **KNOWLEDGE, SKILLS AND ABILITIES** + Experience in a customer service environment preferred The University of Rochester is committed ... ever better. If you're looking for a career in higher education or health care , the University of Rochester may offer the perfect opportunity for your background and… more
- University of Rochester (Rochester, NY)
- …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... ever better. If you're looking for a career in higher education or health care , the University of Rochester may offer the perfect opportunity for your background and… more
- Cardinal Health (Albany, NY)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who ... accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers… more
- Elevance Health (New York, NY)
- **Position Title:** Customer Care Representative I **Location: Virtual:** This role enables associates to work virtually full-time, with the exception of ... work-life integration, and ensures essential face-to-face onboarding and skill development. The Customer Care Representative is responsible for successfully… more