- Enterprise Mobility (Eureka, CA)
- … Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, ... calls as assigned + Provide a high level of customer service by assisting customers and assessing...Process returns, check-ins and exit kiosk transactions + Effectively market the company while picking up customers up and/or… more
- SHI (Sacramento, CA)
- …need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with SHI sellers...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- Intuit (Mountain View, CA)
- …around the organization to our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength managing or working with ... serve our customers and build our offerings. All aspects of fulfilling the customer strategy and end-to-end service delivery design including feature adoption,… more
- Grifols Shared Services North America, Inc (Los Angeles, CA)
- …and protocols outlined by the Grifols GST organization and Grifols Diagnostic Solutions. * Customer Service - Respond to customer inquiries and complaints, ... the highest quality service and support to Grifols customers at the customer facility and via remote access tools and telephone. The position will be responsible… more
- Intuit (Mountain View, CA)
- …drive revenue growth. + Strong understanding of customer journey mapping, market research techniques and methodologies, and service design principles. + ... + Customer Insights & Continuous Improvement: Harness customer feedback, market research, and data analytics...direct management including recruiting and retaining top talent. + Customer service & support expertise - Demonstrated… more
- Intuit (San Francisco, CA)
- …management or experience design (ideally with SaaS, Self-Help, or CRM environment) + Customer Service & Support Expert: Demonstrated strength managing or working ... critical customer attributes + Advocates for customers and creates exceptional customer experiences + Consistently applies market research and Voice of the… more
- Capital One (Sacramento, CA)
- … Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service access to relevant security, ... Senior Manager, Customer Trust & Field Security Specialist - Capital...best practices and positioning our solutions as industry-leading. + Go-to- Market & Sales Acceleration: Bridge the gap between technical… more
- ServiceNow, Inc. (Santa Clara, CA)
- …we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of ... purpose to make the world work better for everyone. Reporting to the AP Lead Customer Health Assurance the mission of the AMS **Strategic Advisor Customer Health… more
- EchoStar (El Segundo, CA)
- …loyalty initiatives across multiple channels + Proficiency with CRM systems, customer service platforms, and cross-platform integrations + Excellent organization ... the future of connectivity. Our business reach spans satellite television service , live-streaming and on-demand programming, smart home installation services, mobile… more
- Intuit (San Diego, CA)
- …leading in a highly matrixed, cross-functional, and fast-moving environment, developing product/ service experiences, and driving revenue and customer growth + ... **Overview** Intuit's Customer Success team, within the Consumer Group, is...alliances that will ease implementation of solutions. + Apply market research and VoC insights to strategize and resolve… more