- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... performance monitoring - - SLO/SLI definition and monitoring - Provide feedback to AWS service teams on customer needs and technical requirements - Document and… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... A typical day for an Applied Scientist in the Customer Service science team involves a combination...this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic … more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML,… more
- Merck (Sacramento, CA)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... on focused and customized business strategy. + Demonstrates the ability to identify customer / market segments and industry conditions in local market . Special… more
- Merck (Sacramento, CA)
- …field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan ... Experience Design, Customer Experience Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service , Customer … more
- Amazon (Sebastopol, CA)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,...this position ranges from $18.05/hr in our lowest geographic market up to $23.85/hr in our highest geographic … more
- Amazon (Culver City, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... you. About Amazon Music Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized… more
- Amazon (Culver City, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... About Amazon Music Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized… more
- Amgen (Thousand Oaks, CA)
- …transform the lives of patients while transforming your career. **CDnA - Director, Customer Insights, Obesity** **What you will do** Let's do this. Let's change the ... world. In this vital role the Customer Insights Director will be responsible for driving ...limited to) internal knowledge, strategic secondary analytics, and primary market research. The individual in this role is a… more