• Synthesia (New York, NY)
    …and resolution of customer issues About you Customer -facing experience in Customer Success Management / Client Service / Account Management or ... Datadog, Miro, Webflow, and Facebook. The role Reporting into the Head of Customer Success , the ideal candidate will be customer -centric and passionate about… more
    Upward (07/23/25)
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  • Cliff's Local Market (Oriskany, NY)
    …individual store employee development based on employee training. Maintain a high level of customer service , and overall company success . Must manage the ... and engaging environment that is dedicated to providing a high-level of customer service sounds enticing, Cliff's Local Market is eager to hear from you!… more
    Upward (07/14/25)
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  • IPC Systems (New York, NY)
    …to delivering groundbreaking products and making a significant impact on our clients' success . www.IPC.com TITLE: Customer Success Manager DEPARTMENT: Sales ... REPORTING TO: Regional Head of Customer Success Manager LOCATION: New York, NY...clear and effective interactions with clients Proficiency in analyzing customer data and feedback to improve service more
    Upward (07/23/25)
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  • CRM Force (New York, NY)
    About the job Customer Success Manager (Cybersecurity) CUSTOMER SUCCESS MANAGER - CYBERSECURITY Location: Remote (must currently reside in the United ... PTO, 401K Matching, equity potential. ABOUT THE ROLE: The Customer Success Manager will be joining a...input to the development of various team management and self- service customer support portals. *This position will… more
    Upward (07/09/25)
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  • Smartly (New York, NY)
    …business needs and helping them succeed in driving their clients' goals? As an Agency Customer Success Manager at Smartly, you'll take ownership of a book of ... their clients with the Smartly platform. As an Agency Customer Success Manager at Smartly you will...end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to… more
    Upward (07/21/25)
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  • Tabs (New York, NY)
    …Ventures and General Catalyst. About the Role We are looking to bring on an experienced Customer Success Manager to help lead our customer success ... build out of the function. What you'll do: Deploy customer success strategies to ensure an outstanding...service and satisfaction. Set the strategy and monitor success : Help define clear objectives and key results for… more
    Upward (07/08/25)
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  • Fitch Group (New York, NY)
    …careers page: https://careers.fitch.group/content/Fitch-Solutions-Commercial/ Fitch Solutions is currently seeking a Customer Success Director based out of our ... City office. As a trusted partner, a Director of Customer Success will manage a team of...closely with your key stakeholders in product, sales and service Develop product expertise including CreditSights, Covenant Review, LFI… more
    Upward (07/06/25)
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  • Global Relay (New York, NY)
    …and learn from each other, completely free of barriers. Your role: The Customer Success Manager (CSM) works closely with Global Relay's existing Scaled ... CSMs are involved in creating training materials and developing customer success playbooks every quarter Updates and...or Diploma and/or 2+ years of account management or customer service experience, ideally in the information… more
    Upward (07/10/25)
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  • Extreme Reach (New York, NY)
    …XR is the place for you. Let's shape the future together! The Opportunity The Senior Customer Success Manager (SCSM), reports directly to the VP of Customer ... including C-level, executive personas, decision-makers, relationship owners, etc. Create customized Customer Success plans for enterprise clients that dictate… more
    Upward (06/30/25)
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  • Diligent Corporation (New York, NY)
    …more at diligent.com or follow us on LinkedIn and Facebook Position Overview: The Customer Success Manager II oversees a portfolio of accounts and ensures an ... of 5 years working experience with 2-4 years of customer success experience required. Fluency in additional...Diligent offers a flexible work environment, global days of service , comprehensive health benefits, meeting free days, generous time… more
    Upward (07/15/25)
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