- Siena University (Loudonville, NY)
- …teams and fostering collaboration across diverse roles and units. + Demonstrated success leading institution-wide change or service improvement initiatives. + ... institution + Familiarity with CRM and student engagement platforms. + Demonstrated success creating customer / student experience strategies with measurable… more
- Justworks (New York, NY)
- …our small business customers via email + Resolve inquiries generated by Justworks' Customer Success team by reaching out to appropriate state agencies, internal ... operational procedures and processes between or within departments. Your Success Profile What You Will Work On + Provide...year of experience in an operations, insurance role, or customer service related field + Strong written… more
- Ryder System (Rochester, NY)
- …of employees on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The ... all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to… more
- Ryder System (Albany, NY)
- …of employees on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The ... all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to… more
- Ricoh Americas Corporation (New York, NY)
- …along with succession planning, and mentorship + Focus is on business retention, customer service , high performing team, and profitable growth + Able to ... group + Complex problem-solving skills + Demonstrates managerial courage + Expert customer service skills + Expert technical aptitude + Expert written… more
- B&H Photo (New York, NY)
- …of B2B, Sales, and EDU teams, combined with technical e-commerce product expertise in Customer Service touchpoints on the website. The PM will be responsible for ... subscriptions, and loyalty programs that align with B&H's legendary customer service standards. Key Responsibilities . Create...to use data to drive product decisions and measure success . Experience building landing pages optimized for B2B… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …_Level 1:_ Has 0\-2 years of progressively complex experience in the customer service field\. Demonstrates knowledge in Casella's business products and ... services as well as customer service and client relationship management\. Can...inclusion among our team members is critical to our success as a company and we seek to recruit,… more
- Amazon (New York, NY)
- …as a key technical member of the Business Development team in helping to ensure customer success in building applications and services on the AWS platform. * ... and expand in the cloud. Our team empowers every customer to grow by providing tailored service ,...unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we… more
- Amazon (New York, NY)
- …via EBAs. Owning the EBA value proposition and internal/external messaging, driving Customer success stories, field enablement motions, and delivering projects ... multiple global teams. - Drive EBA messaging and marketing efforts, including Customer success stories and marketing collateral development. - Identify and… more
- Cornerstone onDemand (New York, NY)
- …in business development, strategic solution selling, consulting, project management, and customer success . You will focus on fostering deep relationships, ... + Partner effectively with cross-functional teams, including Pre-Sales, Professional Services, Customer Success , and Product, to deliver cohesive and impactful… more