- Confluent (Albany, NY)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...Confluent + Experience with the sales discovery process and customer service escalation models + Experience running… more
- Wolters Kluwer (White Plains, NY)
- We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity ... Law Firms, or Corporations) through verbal and written communications + Provide consultative customer service ; help to determine customer goals, compliance… more
- Wolters Kluwer (White Plains, NY)
- As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will ... experience + Strongly preferred minimum of two year of business-to-business (B2B) client/ customer service experience; preferably consultative customer … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings… more
- Amazon (New York, NY)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Insight Global (New York, NY)
- …providing tools, information & training needed to achieve their desired outcomes Capture customer objectives, map out a pathway to achieving them, and measure ... success using data-driven feedback loops Onboard new customers through...onboarding and adoption experience Represent the voice of the customer with internal teams, including sales, product, marketing, engineering,… more
- Ralliant (Fairport, NY)
- **Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits** + Competitive salary + 28 days of paid time off (includes ... propose solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's degree preferred...skills + Strong data entry skills + Focus on customer success + Attention to detail and… more
- Wolters Kluwer (White Plains, NY)
- The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is ... Minimum Bachelor's degree, or equivalent experience + Experience: 1-2 years of customer service and/or licensing experience is required **Other Knowledge,… more
- Experian (New York, NY)
- …experience is valued. Agency or digital marketing experience is also helpful. + Customer service skills to grow and cultivating client relationships + 3+ ... more at experianplc.com. What you'll do + Manage existing customer relationships to drive execution of projects related to...with Sales Leadership with existing portfolio + Work with Service Delivery team to scope out projects and then… more
- Trustco Bank (Monroe, NY)
- …branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success . + Implements and administers ... full service branch office, including operations, lending, product sales, customer service , and security and safety in accordance with the Bank's objectives.… more