- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …in this role:** * At least 3 years of Momentum experience, demonstrating strong customer service and leadership. * Understanding of and familiarity with Momentum ... **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:**...desk activities, ensuring seamless operations and prompt responses to customer reports. You will also be a member of… more
- Red Gate Group (Springfield, VA)
- …position combines strong technical knowledge of federal financial systems with a customer service -oriented approach to help end-users resolve challenges and ... to supporting both our clients' missions and our employees' success . Join our team and be part of an...FAQs, training materials, and business process documentation to improve customer self- service . + Create and run SQL… more
- Red Gate Group (Springfield, VA)
- …smooth day-to-day operations. The position requires strong financial systems expertise and customer service skills, with a focus on helping users navigate ... The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a… more
- World Wide Technology (Norfolk, VA)
- …engagement is transitioned smoothly from the sales phase and into the service delivery phase. + Actively participate in customer -facing project/program kickoffs ... sales engineering team, you will build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver… more
- Bon Secours Mercy Health (Richmond, VA)
- …meet budget. Ensures compliance to standards with focus on volume, customer service initiatives, productivity, non-provider labor, building occupancy expenses, ... of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and… more
- BJs Wholesale Club (Richmond, VA)
- …of all BJ's Membership options, and Co-Brand credit card. + Delivers superior customer service to Members by serving as a first line point-of-contact ... attendance is an essential function of this job. Qualifications + Prior front line/ customer service or previous sales experience preferred. + Results driven with… more
- CACI International (Sterling, VA)
- …opportunity available for a Network Designer supporting an Intelligence Community customer 's campus-area (CAN) and local-area (LAN) networks across multiple security ... performance but also proactively engineering solutions to address new customer requirements and emerging technologies. Responsibilities include troubleshooting network… more
- CACI International (Hampton, VA)
- …years of operational AF DCGS experience. _Desired:_ + Enterprise Level Helpdesk and Customer Service Experience. + Familiarity with IT Service Management ... Enterprise Services, Cyber Security, Release and Fielding, Networks, and Service Management. + Ensure maximum system availability by providing real-time… more
- USAA (Chesapeake, VA)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...+ Develops business process deliverable program plans that align customer , business deliverable and enterprise strategy. Ensures alignment with… more
- SHI (Richmond, VA)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service ... developed tools and discovery scripts + Build and update documentation on customer Microsoft 365 environments and integrations + Assist Solution Architects with… more