- MTA (New York, NY)
- …investment strategies based on condition, performance, criticality, safety, impact on service reliability, customer experience, access, resiliency, land use ... and dashboard/visualization software is p referred . Knowledge of Building Information Systems , Enterprise Asset Management systems , or real estate property… more
- Planned Parenthood of Central and Western NY (NY)
- …the ability to travel when needed + Must be committed to quality healthcare, excellent customer service and the values of PPCWNY + Willingness to function as a ... the Clinical Informatics Director will optimize the use of clinical systems through education and training, reporting quality outcomes, and providing support… more
- City of New York (New York, NY)
- …written communication skills and proven analytical and problem-solving skills. - Excellent customer service skills. - Ability to work independently with minimal ... Agency (FISA) supports and maintains the financial and payroll systems of the City of New York. The OMB...Capital Fund budget components of the City's Financial Management System (FMS). This individual will also direct the servicing… more
- City of New York (New York, NY)
- …and Special Projects and Initiatives (SPI). The Administration Bureau serves as a customer service resource for the agency, mission driven to enhance employee ... for Payroll Management System (PMS), New York City Automated Personnel System (NYCAPS) and other relevant citywide systems . - Interagency Collaboration and… more
- Amazon (New York, NY)
- …AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write ... Position Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting… more
- Dow Jones (New York, NY)
- …end-to-end strategy and tactics for subscriber retention. + Collaborate with the Customer Service team to provide proactive updates on retention strategies ... Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands.… more
- Dow Jones (New York, NY)
- …investing retention strategy, and collaborate cross-functionally with the Acquisition, CRM, Customer Service , Data Science, Finance, Product, and Technology ... science team, to develop new retention strategies as well as optimize existing customer journeys. + Develop processes to turn insights and analyses into actionable… more
- Forrester (New York, NY)
- …+ Manage 15 to 20 senior client relationships. + Partner with sales and customer service teams to deepen client-account relationships. + Create a comprehensive ... by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build… more
- Monroe Tractor (Henrietta, NY)
- …goals while fostering a confident and collaborative team culture that produces exceptional customer service . The successful candidate will ensure that the sales ... responsibilities. Familiarity with working with CRM, or other ERP systems . + Act in the capacity of a role...and profit. + Ensures that all orders, and other customer communications, are promptly and accurately handled. + Measures… more
- Stark Tech Group (Syracuse, NY)
- …individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service , we encourage you to get in touch with us. The ... market in providing cutting-edge facilities and energy solutions. We integrate systems , offer energy-efficient equipment and services, and provide building analytics… more