• Care Navigator - Full Time - Days

    Mohawk Valley Health System (Utica, NY)
    …analysis and support for care coordination related activities. Participates in non-clinical customer service for members enrolled in the VNS Health Plans ... + Coordinates telephonic intake and responses to both clinical and non-clinical customer service issues. + Identifies nature of issue, independently responds… more
    Mohawk Valley Health System (07/09/25)
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  • Physician Relationship Manager III - Digital…

    Mount Sinai Health System (New York, NY)
    …identify opportunities for system improvements and user education 3. Provide direct customer service support to physician 4. Serve as a champion for change ... respond promptly to issues and deliver timely resolutions. + ** Customer Service Orientation** : Committed to providing...System is one of the largest academic medical systems in the New York metro area, with more… more
    Mount Sinai Health System (07/26/25)
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  • Customer Success Technical Architect

    Confluent (Albany, NY)
    …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
    Confluent (07/03/25)
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  • Associate Account Manager

    Heath System Services (Albany, NY)
    …blend of sales acumen, healthcare expertise, and a passion for providing top-notch customer service . The Associate Account Manager will leverage existing sales ... and service touchpoints to cultivate strong customer relationships...and follow up on sales appointments. + Manage CRM systems , including contacts, activities, and opportunity pipelines. + Oversee… more
    Heath System Services (07/10/25)
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  • Facilities Communications Technician-Engineering…

    Mount Sinai Health System (New York, NY)
    …HS/GED; Associates Degree is preferred and/or equivalent work experience. + 2+ years of customer service desk experience or other customer service ... Communication Technician monitors all Building Management System , Pneumatic Tube System , Vertical Transportation Control Systems , BSL3 Laboratory Systems more
    Mount Sinai Health System (08/08/25)
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  • Assistant Data Systems Manager

    NYS Housing Trust Fund Corporation (Albany, NY)
    …Mobile, and crystal report. + Self-starter; able to work independently; organized. + Customer service oriented. + Good written and oral communication skills. + ... high degree of confidentiality on sensitive data issues. Experience providing training and customer service support using an on-line This job description is not… more
    NYS Housing Trust Fund Corporation (07/16/25)
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  • Desktop Support Specialist I - Digital…

    Mount Sinai Health System (New York, NY)
    …year of full-time experience in computer repair, maintenance and installation. + Strong customer service and organizational skills. + Excellent oral and written ... to business area management and staff at the highest customer service level for all aspects of...System is one of the largest academic medical systems in the New York metro area, with more… more
    Mount Sinai Health System (08/13/25)
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  • Diagnostic Treatment Center RN

    CenterLight Health System (NY)
    …orders. Administration + Identifies and partners with other departments to resolve complex customer service inquiries. + Tracks all stock medications and medical ... be within one (1) year from date of hire or transfer required. + Customer Service experience required. + Minimum of one (1) year of experience working with a… more
    CenterLight Health System (07/25/25)
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  • Practice Coordinator-Primary Care

    Mount Sinai Health System (New York, NY)
    …Manager to organize departmental responses to complaints and facilitates process improvement and customer service as needed and identified by the Chair, FPA ... experience + 1 year of health care experience with customer service skills. **Responsibilities** 1. Develops and...System is one of the largest academic medical systems in the New York metro area, with more… more
    Mount Sinai Health System (06/26/25)
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  • Customer Experience Analyst Lead…

    Meta (New York, NY)
    …Responsibilities: 1. Identify trends, opportunities, and pain points across Reality Lab's customer support channels using various systems and data sources ( ... plans to remediate and measure effectiveness 6. Utilize various systems and tools (Tableau, Excel, Salesforce, Hive) to analyze...in customer experience, customer support, customer care, or other service related analytics… more
    Meta (07/24/25)
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