- Pearl Interactive Network (Albany, NY)
- …of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming ... calls and other work types to assess customer service quality, accuracy of information, and...process improvements. + Experience with call monitoring tools and systems for tracking quality metrics and customer … more
- CUNY (New York, NY)
- …minimal guidance. The role focuses on enhancing user experience and overall customer service by promptly addressing and resolving inquiries, thereby positively ... CUNYBuy Support and Systems Manager **POSITION DETAILS** The Procurement & Supplier...oversee the current eProcurement solution and future implementations, facilitate system configuration and administration, along with design and deliver… more
- Eliassen Group (Albany, NY)
- …+ Ability to balance detail with departmental goals/objectives + Ability to foster customer service as needed + Ability to translate business needs and ... **Senior Business Systems Analyst - Commercial Loans** **Anywhere** **Type:** Contract...problems into viable/accepted solutions + Ability to provide customer support for core platform capabilities and/or system… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …and data, scheduling of patient appointments, telephone care, and public relations/ customer service . Analytical ability, judgment, discretion, and dedication to ... applications, as well as the integrated electronic medical record system Responsibilities The Medical Support Assistant (MSA) performs a... customer service are required on a daily basis to carry… more
- TD Bank (New York, NY)
- …audit compliance. ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and ... in the end to end delivery of complex projects, system enhancements / applications and/or application or service...employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- Mount Sinai Health System (New York, NY)
- …support, carrying out all necessary functions in the CME learning management system (LMS), fielding customer service inquiries, and accreditation‐related ... and experience with ACCME accredited activities preferred. + Excellent customer service experience, appropriate phone, email and...System is one of the largest academic medical systems in the New York metro area, with more… more
- Mount Sinai Health System (New York, NY)
- …MSH (East 98th Street) Full-Time Days** The Program Coordinator I is responsible for providing customer service to all members of Mount Sinai Health System ... HR Recreation - MSH, Mount Sinai Hospital **Responsibilities** + Customer service in person and over phone/email,...System is one of the largest academic medical systems in the New York metro area, with more… more
- Binghamton University (Binghamton, NY)
- …in a team environment + Evidence of effective interpersonal skills and customer service orientation to coordinate, manage, and consult with individuals ... Programmer/Analyst (SL-3) Salary: Commensurate with qualifications and experience The Windows Systems Administrator is a member of a technical team responsible for… more
- New York State Civil Service (Albany, NY)
- …one year of experience in a position where your primary responsibility was providing customer service ** to the general public either in an environment with ... are automatically and continuously distributed by a complex telephonic system . Telephone calls may be monitored for quality assurance....any promotion examination for which they are qualified. **Civil Service defines customer service as… more
- New York State Civil Service (Albany, NY)
- …one year of experience in a position where your primary responsibility was providing customer service ** to the general public either in an environment with ... are automatically and continuously distributed by a complex telephonic system . Telephone calls may be monitored for quality assurance....in any promotion examination for which they are qualified.**Civil Service defines customer service is… more