- Fresenius Medical Center (Plano, TX)
- …PURPOSE AND SCOPE: Supervises the daily operations and activities of the PAS/ Customer Service Call Center. Provides direction, guidance, subject matter ... expertise, training and support to the PAS/ Customer Service staff. Monitors the efficiency and efficacy of the call center ensuring that all patients and other… more
- Amazon (Austin, TX)
- … Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, effortless, seamless, and ... service technologies and generative AI solutions for Amazon Customer Service . In this role, you will...with IT, security, and compliance teams to ensure all customer -facing systems meet enterprise standards for privacy,… more
- Walgreens (Dallas, TX)
- …+ Has working knowledge of store systems and store equipment. + Provides customer service in the photo area, including digital passport photo service , ... to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful… more
- DriveTime (Fort Worth, TX)
- …GED + 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations + Contact center experience ... roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a… more
- Veolia North America (Beaumont, TX)
- …determining existing contract specifications, pricing, options, regulations, etc. to better service customer needs. + Other duties as assigned. ... Purpose:** Responsible for the administration, maintenance, and communication of all customer accounts within a region to include pricing, regulatory information,… more
- Sharecare (Austin, TX)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of ... Customer Service Representatives and/or Engagement Specialists. Responsibilities include the coaching,...being articulated to patients and customers. + Monitors phone system and call volume throughout the day; ensure the… more
- Mass Markets (Killeen, TX)
- …An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + ... resolve issues when needed + Accurately document and process customer claims in appropriate systems + Utilize...(Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office,… more
- Highmark Health (Austin, TX)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... **Preferred** + None **EXPERIENCE** **Required** + 6 months of Customer Service in a customer ...Ability to take direction and to navigate through multiple systems simultaneously. + Ability to maintain composure under stressful… more
- Keurig Dr Pepper (Frisco, TX)
- …promotes professional development and service excellence. + Provide leadership in customer service best practices and escalation handling for both direct and ... bonus based on performance and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with 2+ years in a… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every...customer problems with precision and confidence * Build systems that enable data-driven decision making while maintaining the… more